The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Ottawa; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dynamic Part-time Supervisor to lead a team in creating exceptional customer experiences. This role involves fostering a collaborative and inclusive store environment, coaching team members, and driving sales through outstanding service. With a strong emphasis on teamwork and adaptability, you will thrive in a fast-paced setting while maintaining operational excellence. Join a company that values diversity and offers opportunities for growth, training, and a generous employee discount. If you're passionate about customer service and ready to step into a rewarding career, this opportunity is perfect for you.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Unlimited growth opportunities

Training and development programs

Open Door Policy

Qualifications

• Open and approachable attitude when interacting with customers.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Coach and provide feedback to achieve segment success.

Skills

Customer Service

Team Collaboration

Adaptability

Leadership

Communication

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward.

As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role modeling service standards, coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate, and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

1. Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
2. Maintains exceptional product knowledge and industry trend knowledge.
3. Facilitates achievement of business results by role modeling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
4. Coaches and provides feedback as directed by Store Management to achieve segment success.
5. Fosters teamwork, collaboration, and change advocacy within the store and district.
6. Maintains effective, open lines of communication with the Store Manager.
7. Opens and closes the store proficiently.

Qualifications:

1. Open, approachable, and outgoing attitude when interacting with customers and co-workers.
2. Excellent customer service and strong will to assist customer needs.
3. Motivated and driven to achieve results.
4. Ability to work efficiently in a fast-paced team environment.
5. Openness to learn and develop new skills.
6. Flexibility and ability to quickly adapt to change.
7. Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

1. A 30% discount off at our stores on regular priced merchandise.
2. Flexible scheduling.
3. Additional benefits include monthly bonus potential, opportunities.
4. 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
5. Unlimited opportunity for growth and training and development programs.
6. Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/