The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Eastern Ontario; On-site; CAD 32,000 - 48,000; Part time

Job summary

An established industry player is seeking a part-time Supervisor who is passionate about customer service and teamwork. This role involves leading a dynamic retail environment, ensuring operational excellence, and fostering inclusivity among customers and team members. With a focus on achieving sales goals and providing exceptional experiences, you'll thrive in a fast-paced setting. The company values diversity and offers flexible scheduling, training opportunities, and employee support. Step into a rewarding career where your contributions truly matter and make a difference in the lives of customers.

Benefits

30% discount on regular-priced merchandise

Flexible scheduling

Monthly bonuses

24/7 Employee Assistance Program

Training and development programs

Open Door Policy

Qualifications

• Open and approachable attitude with customers and co-workers.
• Motivated and results-driven in a fast-paced environment.

Responsibilities

• Lead the store to maximize results and create exceptional customer experiences.
• Coach team members and maintain communication with the Store Manager.

Skills

Customer Service

Team Leadership

Adaptability

Communication

Education

High School Diploma

Job description

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Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward.

As a Part-time Supervisor, you will report to the Store Manager and assist in leading the store environment, fostering inclusivity and diverse customer connections. Your responsibilities include role modeling service standards, coaching, and leading the team to achieve store objectives such as in-store sales, web orders, and other goals set by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

• Assuming a leadership role to maximize store results by creating exceptional customer experiences.
• Maintaining product knowledge and industry trend awareness.
• Facilitating achievement of business results through responsive customer service, merchandise presentation, and operational integrity.
• Coaching team members and providing feedback to achieve success.
• Fostering teamwork, collaboration, and change advocacy.
• Maintaining open communication with the Store Manager.
• Opening and closing the store proficiently.

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills and a strong desire to assist customers.
• Motivated and results-driven.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learning and developing new skills.
• Flexibility and adaptability to change.
• Ability to work various shifts, including closing shifts and weekends.

Working here is a shoe lover’s dream:

• 30% discount on regular-priced merchandise.
• Flexible scheduling.
• Additional benefits, including monthly bonuses and opportunities for growth.
• 24/7 support through our Employee Assistance Program.
• Training and development programs.
• Open Door Policy and much more.

Join our retail team and step into a career you’ll love

At Designer Brands Canada, we celebrate diversity and inclusivity. We welcome all applicants and provide accommodations upon request to individuals with disabilities or special needs. Please inform our Human Resources team if you require an accommodation at any stage of the recruitment process.

To view all open positions, visit our Career Page.