Commercial Account Executive

Johnson Controls; Hamilton; On-site; CAD 46,000 - 69,000; Full time

Benefits offered by this job

Competitive pay and commission

Paid vacation, holidays, and sick time

Comprehensive benefits package

Employee discount programs

Company vehicle and tools provided

Job summary

Johnson Controls is seeking a Security Account Executive in Hamilton, Ontario, responsible for promoting and selling security services. The role requires a strong focus on customer relationships, closing new business, and maintaining profitable sales while ensuring customer satisfaction.

The ideal candidate will have a high school diploma and at least 2 years in the commercial security industry, with strong sales skills and technical knowledge. Competitive pay and a comprehensive benefits package are included.

Qualifications

• Minimum 2 years of experience in the commercial security industry.
• Ability to meet Reliability Clearance requirements.
• Proven experience in sales or technician role.

Responsibilities

• Promote and sell Johnson Controls security services and technology.
• Build relationships and close new business.
• Initiate post-installation follow-ups with customers.

Skills

Sales in commercial security

Customer relationship management

Technical electronics knowledge

Microsoft Windows proficiency

Presentation skills

Education

High school degree or diploma in related technical electronics

Tools

Salesforce

MS Teams

Excel

Job description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future!

What You Will Do

The Security Account Executive – Security is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building relationships, closing new business for Johnson Controls and ensuring customer retention. The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post‑installation follow‑ups. The rep will also have a commanding knowledge of our product line and services.

How You Will Do It

• Adhere to current Johnson Controls policies, procedures, products, programs and services.
• Uncover upgrades and upselling opportunities within the existing account base and create new market share by selling Johnson Controls products and services to new local commercial customers.
• Identify prospects using creative lead‑generating techniques and maintain productive working relationships with existing customers.
• Establish call plans and customer follow‑up strategies and tactics independently, and consistently apply time and territory management techniques with a strong focus on developing a new customer base.
• Follow up with prospects.
• Maintain an in‑depth knowledge of the complete line of products/services and customers’ issues and needs through in‑house training and research.
• Process work orders and complete all paperwork in accordance with approved and standardized procedures.
• Conduct post‑installation follow‑up by contacting the customer, ensuring commitments were met and affirming customer satisfaction. Obtain referrals.

Required

• High school degree or diploma in related technical electronics equivalent required.
• Minimum 2 years of proven experience in the commercial security industry, in either a sales or technician role.
• Must be able to meet the requirements for Reliability Clearance.
• Experience designing, deploying and supporting customer solutions in a technology related field.
• Proficiency in Microsoft Windows environment, MS Teams, Salesforce, Compass (ERP) – adept at Excel spreadsheet formulas.
• Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.
• Action and goal oriented to achieve results.
• Valid driver’s license with clean driving record.
• Ability to work a full‑time schedule.

Benefits

• Competitive pay and commission.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including pension, medical, dental and vision care – available from day one.
• Extensive product and on‑the‑job/cross‑training opportunities, supported by our internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools and equipment provided to complete all jobs.
• Scheduling and management support.

Salary Range: $46,000 – $69,000. This role also offers a competitive Sales Incentive Plan that takes into account volume and margin on a project, quarterly, and annually. Additional compensation may be considered for exceptional candidates.