Territorial Client Care Coordinator

Government of Nunavut; Iqaluit; On-site; CAD 70,000 - 90,000; Full time

Job summary

The Government of Nunavut seeks a Territorial Client Care Coordinator to support mental health and addiction clients. This role requires a degree in a health-related field and two years of relevant experience, with responsibilities spanning case management and client support within a cross-cultural context. Knowledge of Inuit culture is considered an asset.

Qualifications

• Degree in health-related field or social work.
• Two years of experience in mental health or addictions.
• Fluency in Nunavut's official languages is an asset.

Responsibilities

• Manage casework for clients receiving mental health and addiction services.
• Coordinate between clinical teams and local treatment centers.
• Support client and family well-being throughout care systems.

Skills

Communication

Cultural Competence

Case Management

Assessment

Education

Recognized undergraduate degree in a health-related field

Job description

Thank you for contacting the Government of Nunavut.

Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person contacts you if they need more information or if they can answer your question or concern.

This employment opportunity is restricted to residents of Iqaluit only.

Reporting to the Territorial Director Mental Health and Addictions, the Territorial Client Care Coordinator (Coordinator) is the member of Territorial Mental Health and Addictions team who is specifically tasked with linking and navigating complex systems for both domestic and out of territorial resources. This position is responsible for all aspects of case management for Nunavut based Mental Health and Addiction Clients receiving treatment throughout Nunavut and Out-of-Territory (OTT). The primary goal of this position is to support client and family well-being while they are progressing through multiple systems of care.

The Territorial Client Care Coordinator will be responsible for providing ongoing support, assessment and coordination between the clinical teams, multiple government of Nunavut departments, various local and OTT treatment centers and facilities through planning, implementing, communicating, monitoring, and evaluating actions taken to meet the client and family community needs. The Coordinator is also responsibility for ensuring the services and supports are identified in the client's plan of care and are the right services. This is done in conjunction with the assigned mental health clinician in-Territory and the Pre-Placement Review Committee (PPRC). The Coordinator provides support, guidance, and supervision, for alternate Treatment Centres and Independent Living Arrangements as well as ensuring all contracts are being maintained.

The knowledge, skills, and abilities required for this job are usually obtained through a recognized undergraduate degree in a health-related field, including social work along with two (2) years of mental health, or addictions experience within a clinical environment. This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in more than one of Nunavut’s official languages would be considered an asset. Knowledge of Inuit communities, culture, land,Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets.

Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above.

An eligibility list may be created to fill future vacancies.

• The Government of Nunavut is committed to creating a representative workforce, therefore priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.