DRY - Terminal Manager

Gardewine; Dryden; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life and disability insurance

Matched pension

Stock options

Profit sharing

Job summary

Gardewine is seeking a hands-on Terminal Manager to oversee all daily terminal activities across freight delivery, equipment utilization, maintenance, scheduling, dispatch, and customer service. The role emphasizes a practical, lead-by-example approach with a focus on safety and productivity.

You will guide the terminal team, manage service levels and load factors, coordinate with vendors and customers, and drive training and QA programs.

Qualifications

• Minimum of three years’ experience in general freight operations.
• Experience leading a terminal team in a large commercial facility.
• Strong organizational skills with ability to prioritize under pressure.
• Post-secondary education; WHMIS and Health & Safety Act knowledge.
• AZ license preferred.

Responsibilities

• Oversee day-to-day terminal operations.
• Manage freight movement, dispatch, and scheduling.
• Develop training plans for employees.
• Monitor safety, productivity, and service levels.
• Coordinate service schedules and customer relations.
• Maintain inventory of tools and supplies.
• Lead reporting on productivity and performance.
• Ensure housekeeping and quality standards.

Skills

Leadership

People management

Operations planning

Safety compliance

Customer service

Education

Post-secondary education

AZ license

Tools

MS Office

WHMIS

Job description

Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first. We are currently seeking a Terminal Manager to join our team.

The Terminal Manager is a hands on position that will oversee all the day to day activities of the terminal. The Terminal Manager is responsible for managing all terminal activities including freight delivery, equipment utilization and maintenance, employee scheduling, dispatch, sales and customer service. Leading and managing the terminal operations will come from a hands‑on approach with the terminal team.

Essential Duties And Responsibilities

• Provide positive customer service that results in mutually beneficial long‑term relationships
• Manage terminal employees in areas including safety, scheduling, coaching and assessment
• Outline, coordinate, and monitor service schedules and levels
• Coordinate freight movement, tracing, claims and dispatch in the terminal area
• Monitor freight movement to ensure maximum load factors and service levels to minimize claims
• Maintain staff levels that insure an acceptable level of productivity and performance
• Oversee reporting and record keeping on productivity, utilization and service levels
• Minimize severity or frequency of accidents of contractors and employees through risk identification process
• Review sales activities and customer contacts
• Claim investigations and inspections; follow up with customers as required
• Develop and lead training plans for employees
• Ensure housekeeping, productivity, and quality of work standards are maintained
• Manage inventory of tools and supplies to reduce risk, loss and damage
• Practice safe work procedures and ensure team practices safe work

Supervisory Responsibilities

Responsible for leading, managing and supervising the terminal team.

Candidates Experience

Experience should include working in a large commercial/industrial facility leading a team. Ideally, you have post‑secondary education and a minimum of three years’ experience in general freight operations. Excellent organizational skills with the ability to prioritize tasks, work under pressure and manage critical and unplanned requirements. Strong interpersonal skills to foster and build working relationships with business unit leaders in addition to vendors, contractors, and suppliers. Competent ability and capacity to get the job done through a hands‑on approach. Experience using all Microsoft Office programs. Working knowledge of WHMIS and the Health & Safety Act. Ideally you have an AZ license.

We Offer

A work environment focused on continuous improvement supported by autonomy and empowerment with a competitive base salary; health benefits; life and disability insurance; retirement packages (Matched pension, RSP, Stock Options); and profit sharing program.

At Gardewine, we are committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you are excited about this role but your experiences do not align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

Gardewine is an equal opportunity employer and recognized as a Top Fleet Employer. We thank all applicants for their interest; however only those selected further in the process will be contacted.