Tenant Coordinator

Menkes; Toronto; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Group Benefits Plan

HCSA

Retirement Plan

Job summary

Menkes is seeking a Tenant Coordinator for an in-person role based at our North York head office, with travel across Toronto and the GTA. You’ll support tenants, manage service requests, and coordinate move-ins/outs while assisting the condo rentals team and third-party contractors.

The ideal candidate has a post-secondary diploma, 3+ years of relevant experience, and strong organizational skills. Proficiency in MS Office, Photoshop, and Acrobat is preferred, with occasional evenings/weekends.

Qualifications

• Post-secondary diploma or degree required.
• Minimum of 3 years of progressive work experience in a related field.
• Experience in hospitality or real estate preferred.
• Excellent organizational and multitasking skills with ability to meet multiple deadlines.
• Proficient with web-based tools and MS Office; familiarity with Photoshop and Acrobat is a plus.
• Must be available for evenings/weekends/holidays when needed.

Responsibilities

• Provide exemplary customer service to tenants and manage service requests.
• Support move-ins with lease uploads, tenant information, and welcome package preparation.
• Prepare move-out documentation including notices and deposit refunds; coordinate inspections.
• Assist with rental/leasing activities including showings and inspections as required.
• Provide administrative support including responding to calls and preparing reports.
• Maintain filing system and assist with other duties as needed.

Skills

Organizational skills

Multi-tasking

Customer service

Education

Post-secondary diploma or degree

Tools

Microsoft Office

Photoshop

Acrobat

Job description

Posted In: Menkes Rental Suites Management

About The Job

We are currently seeking qualified candidates for the role of Tenant Coordinator. This is an in-person role that will be based at our Head Office in North York, with occasional travel between various locations in Toronto and the GTA.

Reporting to a Property Manager, this role supports the activities related to tenants’ requirements and the role will provide administrative support to Management as well. This role interacts with the condo rentals team, tenants, and third-party contractors on a regular basis.

Job Details: Permanent, Full-time, Salaried

Compensation: Annual base salary in the range of $48,000 to $55,000.

Permanent employees are eligible for participation in the Company’s Group Benefits Plan, HCSA and Retirement Plan.

Note to Applicants:The deadline to apply is 11:59 p.m. on October 30th, 2026.

The Company does not currently use AI (Artificial Intelligence) to screen applicants.

Responsibilities

• Providing exemplary customer service to tenants by
  • Maintaining and tracking service requests including coordinating access and troubleshooting minor service tickets.
  • Supporting the team with preparation for move-ins, including upload of leases, tenant information and move-in documentation in the system and the set-up of keys, key releases and welcome packages.
  • Supporting the team with preparing documentation packages relating to move-outs, including notices, inspection forms, deposit refunds and close-out communications.
  • Assisting with activities related to the rental and leasing of suites including showings and inspections as required.
• Providing administrative support to the team by
  • Responding to calls and enquiries as well as preparing reports.
  • Verification of invoices and backup for accuracy.
• Other Responsibilities
  • As a Tenant Coordinator, you will assist with other tasks such as maintaining the filing system.

Qualifications

• Completion of a post-secondary diploma or degree.
• A minimum of 3 years of progressive work experience in a relevant field.
• Experience in the hospitality or real estate sectors is preferred.
• Excellent organizational and multi-tasking skills with the ability to deliver high quality results while working under multiple deadlines.
• High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
• Availability to work evenings/weekends/holidays on occasion and must be comfortable around domestic animals/pets.

Apply

We offer a competitive compensation package and the opportunity to work with an industry leader!

We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.