Property Administrator – Residential

CAN ASC-Jones Lang LaSalle Real Estate Services, Inc. Markets; Toronto; On-site; CAD 65,000 - 72,000; Full time

Job summary

JLL is seeking a Property Administrator – Residential in Toronto, ON. You will support the Property Manager and Leasing & Resident Experience Manager by handling essential administrative, financial, and compliance tasks to keep the community running smoothly.

The role emphasizes accurate record-keeping, rent processing, and client communications, with a focus on delivering excellent resident experiences at a premier Yorkville property.

Qualifications

• Post-secondary education required; Diploma in Business Admin or related field preferred.
• 2–5 years of experience in property management or administrative support.
• Strong organizational skills and ability to handle multiple priorities.
• Excellent written and verbal communication with a customer-focused mindset.
• Proficiency in MS Office and property management software; knowledge of RTA is a plus.

Responsibilities

• Maintain resident records, lease files, and documentation; prepare rent increases, N-forms, leases, renewals.
• Manage accounts receivable/payable, rent collection, invoices, and monthly reports.
• Support budget preparation and financial reporting with the Property Manager.
• Communicate with residents, contractors, and stakeholders; resolve issues and support move-in/move-out process.

Skills

Organization

Communication

MS Office

Yardi

Education

College Diploma in Business Administration

Property Management

Tools

Yardi

Job description

Property Administrator – Residential

Toronto, ON M4Y 1R8

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Summary:

The Property Administrator – Residential plays a vital role in delivering exceptional property administration and resident experiences. As Property Administrator, you'll support the Property Manager / Leasing & Resident Experience Manager by managing essential administrative, financial, and compliance functions that keep our community running smoothly.

This position will champion the JLL Culture of Communication, Collaboration and Trust while performing the following duties:

Property Administration & Resident Experience:

Support daily operations by maintaining accurate resident records, lease files, and documentation. You'll prepare correspondence including rent increases, N-forms, lease agreements, and renewals while managing office filing systems and building supplies. As a primary point of contact for residents, you'll address inquiries professionally, resolve issues efficiently, and elevate complex matters when needed. You'll also support residents throughout their journey—from move-in to move-out—while collaborating with our Leasing and Resident Experience team to foster a thriving community.

Manage accounts receivable and accounts payable functions including rent collection, payment tracking, and invoice processing. You'll oversee rent roll accuracy, issue reminders, prepare monthly financial reports, and process purchase orders. Your attention to detail will ensure invoices are properly coded and matched to contracts, while you support the Property Manager with budget preparation and financial reporting.

Compliance & Regulatory Support:

Ensure compliance with the Residential Tenancies Act (RTA) and other Ontario regulations by preparing and issuing required notices (N1, N4, N5, etc.). You'll maintain lease agreement compliance, process chargebacks, and support legal proceedings by preparing hearing materials and gathering documentation as needed.

Provide regular updates to the Property Manager on resident issues, financials, and operational matters while maintaining clear communication with residents, contractors, and stakeholders. You'll also contribute to special projects and initiatives as needed.

Schedule: Monday to Friday, 8:30am–5:00pm | In-office 5 days per week
Location: Premier luxury rental property in Yorkville
Employment Type: Contract position with opportunity for extension

Our business in Canada

Our Canadian business is one of our fastest growing markets – we have grown by 1,000% since 2012, from both employee and revenue perspectives. With 10 corporate offices across the country and a diverse workforce exceeding 1,700 employees, we manage over 90 million square feet of space for our clients.

In Canada, we are committed to staying ahead of the rapid changes to our industry driven by continued advances in technology and data, by new work and lifestyles, and by some sustained global macro trends. Beyond is our strategic vision to equip and position our business for continued long‑term profitable growth over the next decade, enhancing our leading position, providing best‑in‑class services to our clients, and creating inspiring and rewarding career paths for our people.

Estimated compensation for this position:

65,000.00 – 72,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location: On-site – Toronto, ON

Opening Type:

Replacement

Sound like you? To apply, you must be/have:

• Post‑secondary education required. College Diploma in Business Administration, Property Management, or related field preferred.
• 2-5 years of experience in property management or administrative support, preferably in residential property operations or resident management; interest in a Real Estate career path.
• Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
• Outstanding written and verbal communication skills with a customer‑focused mindset and aptitude for servicing residents with the ability to see both the customer's perspective and the impact on the organization.
• Proficiency in Microsoft Office Suite and property management software (Yardi experience is an asset).
• Working knowledge of the Residential Tenancies Act and tenancy agreements.
• Strong problem‑solving abilities and professional approach to resident concerns.
• Ability to work independently and collaboratively as part of a team.