Temporary Sales Host

Regional Group; Ottawa; On-site; CAD 22,000 - 30,000; Part time

Job summary

eQ Homes in Ottawa is seeking a Sales Host to enhance the customer experience and support the daily operations of the sales centre. This temporary part-time role covers multiple sites and involves guest registration, CRM data entry, and presentation support.

You will welcome visitors, answer calls, maintain a clean reception, assist with events, and help the sales team with administrative tasks. Travel between sites and weekend hours may be required.

Qualifications

• Experience in customer service, reception, hospitality, or sales support.
• Strong verbal and written communication.
• Bilingual French/English desirable.
• Excellent organization and multitasking.
• Attention to data entry accuracy.
• Professional presentation and attire.
• Willingness to travel between sites and weekends.

Responsibilities

• Greet visitors in a friendly, professional manner and register guests.
• Enter guest data into HubSpot CRM accurately and promptly.
• Answer and direct calls; take messages when required.
• Keep reception and presentation areas clean and welcoming.
• Assist sales team with general admin tasks.
• Monitor and restock office supplies as needed.
• Prepare the sales centre for events and weekend traffic.
• Maintain marketing materials and displays in the sales centre.
• Participate in team meetings and training sessions.
• Support a positive team atmosphere through professionalism.

Skills

Customer service

Interpersonal skills

Verbal & written comms

Organizational skills

Multitasking

Data entry

Professional presentation

Teamwork

Weekend availability

Travel between sites

Tools

HubSpot CRM

Job description

About Us

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

Our core values guide everything we do, grounded in a shared commitment to doing the right thing. They include:

• People
• Elevate
• Passion

We want our employees to feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

About the Role

About the Role:
The Sales Host plays an important role in enhancing the customer experience and supporting the daily operations of the sales centre. The Sales Host creates a welcoming and professional first impression for all visitors while supporting the on-site sales team with guest registration, CRM data entry, sales centre presentation, and general office support. This is a temporary part-time position, with an anticipated duration of approximately fourteen (14) months.

This position will support all of our sales centre sites and will require travel between sites as needed.

Key Responsibilities

• Welcome and greet all visitors in a friendly, professional, and engaging manner.
• Register guests and traffic in HubSpot CRM accurately and promptly.
• Answer and direct telephone calls professionally and take messages when required.
• Ensure the sales centre reception and presentation areas are clean, organized, and welcoming at all times.
• Assist the sales team with general administrative and organizational tasks.
• Monitor and maintain office and kitchen supplies and notify management when replenishment is required.
• Assist with preparing the sales centre for events, presentations, and weekend traffic.
• Maintain marketing materials, brochures, and presentation displays within the sales centre.
• Participate in team meetings and training sessions as required.
• Support the overall team atmosphere through professionalism, positivity, and collaboration.

About You

• Friendly, welcoming, and professional personality
• Strong customer service and interpersonal skills
• Previous customer service, reception, hospitality, or sales support experience preferred
• Strong verbal and written communication skills
• Bilingual skills are desirable (French/English)
• Positive attitude with a team-oriented mindset
• Strong organizational and multitasking abilities
• Attention to detail and accuracy in data entry
  
• Professional presentation and communication skills
• Ability to work in a fast-paced customer-facing environment
  
• A valid driver's license and access to a reliable vehicle
• Willingness to travel between sales sites
• Basic knowledge of CRM software
  
• Professional business attire and presentation at all times
• Ability to work weekends and flexible hours as required
• People-centric focus: You pursue lifelong learning, actively share new perspectives, empower, and inspire others.
• Commitment to Elevate: You set new standards in ways that surprise and delight stakeholders, redefine industry norms and set new benchmarks for success.
• Passion: You take pride in your work, overcome obstacles, and constantly seek to be the best

Why Join Us

• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
• We take pride in shaping real estate in Ottawa for over 60 years
• Enjoy competitive pay and incentives.
  
• Thrive in a supportive environment with ample growth opportunities to nurture your career.

This position is to fill one (1) existing temporary vacancy.

EQ Homes is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.