Temporary Full Time Crisis Counsellor

SOAR Community Services; Brantford; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Travel insurance

Employee Assistance Plan (EAP)

RRSP/TFSA matching

Job summary

SOAR Community Services in Brantford, Ontario is seeking a Temporary Full-Time Crisis Counsellor for its Addictions and Mental Health program. The Crisis Counsellor will assess situations and provide immediate support via crisis phone and walk-in services for individuals of all ages.

Responsibilities include risk assessments, crisis intervention, and solution-focused counselling, with referral to appropriate supports.

Qualifications

• College diploma in Human/Social Services; university degree in related social sciences preferred.
• Minimum 2 years’ counselling experience in addictions/mental health/crisis settings.
• Proficient in MS Office and familiar with databases.
• Must have access to reliable transportation.
• Ability to manage frequent exposure to direct traumatic stress.
• Police vulnerable sector check required; strong consideration for offenses will be given.

Responsibilities

• Provide risk assessments and referrals.
• Conduct crisis intervention and stabilization.
• Offer solution-focused counselling.
• Liaise with resources and referral sources.

Education

College diploma in Human/Social Services

University degree in related Social Sciences (preferred)

MS Office proficiency and databases

Access to reliable transportation

Ability to manage exposure to traumatic stress

Job description

Job Type

Full-Time, Temporary

Location

Brantford, ON

Salary

Starting at $24.74 per hour.

Positions

1

Posted

September 4, 2026

Expires

October 30, 2026

Hours of Work

Full Time - Sunday-Thursday bi-weekly rotation 8am-4pm & 4pm-12am.

Job Summary

We are recruiting for a Temporary Full Time Crisis Counsellor. This role is a vital part of our Addictions and Mental Health program. The Crisis Phone and Walk-in Services provide immediate support and/or counseling for individuals experiencing mental health, addictions, or situational crisis for all ages. The Crisis Counsellor will assess each situation to determine the best way to help.

What You’ll Do

• Providing risk assessments and referrals
• Conducting crisis intervention and stabilization
• Offering solution-focused counselling
• Liaising with resources, supports and referral sources

We are also a partner agency with 9-8-8, Canada’s official three-digit national helpline for suicide prevention and emotional distress. This service is available 24/7/365 and accessible to everyone from coast to coast to coast. The Crisis Counsellor will provide immediate assessment and support to individuals who call the 9-8-8 call line.

Qualifications

• Have a college diploma in the Human/Social Services field, with a University Degree in a related Social Sciences preferred
• Have a minimum of 2 years’ counselling experience in an Addictions and/or Mental Health setting, with specific experience working with individuals in crisis situations
• Be proficient in MS Office and be familiar with databases
• Have access to reliable transportation
• Ability to manage frequent exposure to direct traumatic stress
• Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense

Eligibility

• Eligible to work in Canada
• Vacant Position

Benefits

• Salary: Starting at $24.74 per hour.
• Benefits: Comprehensive health, dental, vision, and travel insurance, with options fully paid for Full Time staff.
• Time off: 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA matching for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.

Our Commitment to Job Seekers

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.