Full Time Intensive Child & Youth Case Coordinator

Soar-Community-Services; Brantford; On-site; CAD 53,000 - 65,000; Full time

Benefits offered by this job

Salary starting at 58,637 CAD annually

Benefits package

Vacation & leave

EAP program

RRSP/TFSA match

Supportive workplace

Job summary

SOAR Community Services in Brantford, ON is seeking a Full Time Intensive Child & Youth Case Coordinator for George House. You will support youth aged 14-16 within our Housing Program, coordinating services with internal teams and external partners to ensure high-quality, harm-reduction–oriented care.

Responsibilities include crisis intervention, developing strength-based service plans, advocating for clients, teaching life skills, and coordinating with families and referral sources.

Qualifications

• Mandatory 2 years’ combined student placement and/or paid experience in a mental health and/or substance use clinical or group setting.
• Demonstrated ability to apply relevant theoretical models when providing assessments to identify strengths, needs and level of risk.
• Knowledge of integrated services to meet the needs of individuals with complex needs, including youth at risk.
• Must hold a valid G-level driver’s license.

Responsibilities

• Intervene and manage client behaviours using Crisis Intervention Training (CIT) techniques.
• Utilize the Agency’s Client Service Model; facilitate development of strength-based service plans with clients and support plan implementation.
• Support the Plan of Care developed in consultation with the clinical lead.
• Advocate for clients and help them develop advocacy skills.
• Provide life skills support using cognitive behavioral approaches (problem-solving, anger management, self-control, coping strategies).
• Communicate with parents/guardians/referral sources, share information, address concerns, and resolve problems.

Skills

Crisis Intervention

Client Service Model

Advocacy

Life skills coaching

Education

College Diploma in Social Services

OCSW/SSW CRPO registration or equivalent

Job description

Full Time Intensive Child & Youth Case Coordinator

Location: Brantford, ON

Hours: Full Time - Monday to Friday 9:30am-5pm

Start Date: As soon as possible (Vacant Position)

Apply by: October 22 nd , 2026| Reference:FT Intensive Case Coordinator - GH

At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving the communities of Brantford, Brant, Haldimand, and Norfolk since 1968, we are accredited in Children and Youth Mental Health, Community Mental Health and Addictions Services and Youth Justice Services through the Canadian Centre for Accreditation. Our departments include Employment, Justice, Mental Health and Addictions, and Housing. Join a team that’s committed to making a difference – every day.

The Opportunity

We are recruiting for a Full Time Intensive Child & Youth Case Coordinator – George House. This role is a vital part of our Housing Program, supporting youth aged 14-16, providing essential support for high-needs youth in care. Embracing a harm reduction philosophy, the program fosters collaboration with internal and external partners to ensure coordinated, integrated, and high-quality services.

What You’ll Do

• Intervene and manage client behaviours by using Crisis Intervention Training (CIT) techniques.
• Utilize the Agency’s Client Service Model, facilitate development of strength-based service plans with clients and provide support in working on the plan with clients.
• Support the Plan of Care developed in consultation with the clinical lead.
• Advocate for clients when necessary and assist clients in assertiveness and in developing advocacy skills for themselves.
• Provide individual and/or group life skills support to clients using the cognitive behavioural approach to teach skills such as problem-solving, anger management, self-control and coping strategies.
• Communicate with parents, guardians, and referral sources by sharing information, addressing concerns, and resolving problems.

What You’ll Bring

• College Diploma in Social Services preferred
• Current registration in good standing with a governing body such as the Ontario College of Social Workers and Social Service Workers (OCSW/SSW), the College of Registered Psychotherapists of Ontario (CRPO) etc.
• Minimum 2 years’ combined student placement and/or paid experience in a mental health and/or substance use clinical or group setting
• Demonstrated ability to apply relevant theoretical models when providing assessments to identify strengths, needs and level of risk
• Current and demonstrated knowledge of integrated services to meet unique needs of individuals with complex needs, and youth at risk
• Must hold a valid G level driver’s license

Why Join SOAR?

• Salary: Starting at $58,637.00 annually.
• Benefits: Comprehensive health, dental, vision, and travel insurance, with options fully paid for Full Time staff.
• Time off: 3 weeks’ vacation, 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA matching for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.

Our Commitment to Job Seekers

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.

Only those selected for an interview will be contacted.