Temporary Dispatcher

Loraas Disposal North; Saskatoon; On-site; CAD 30,000 - 33,000; Full time

Job summary

Loraas Disposal North in Saskatoon, SK, is hiring a Temporary Dispatcher for an 18-month contract. The role involves professional customer support, routing and scheduling, and coordinating with drivers and operations to optimize fleet resources.

Fluency in English is required, and a criminal record check will be conducted. The position offers day shifts, with occasional Tuesday-to-Saturday work once a month, and an hourly wage of $22.00 to $24.00.

Qualifications

• Excellent customer services skills with a positive attitude.
• Excellent planning and prioritizing skills.
• Ability to multi-task with a strong attention to detail.
• Strong, timely and appropriate decision-making skills.
• Strong knowledge of Saskatoon and surrounding area.
• Proficient knowledge of routing software and Microsoft Office.
• Knowledge of trucking regulations and legislation.
• Assertive verbal communication skills.
• Team player with confidence to work independently.
• Experience in dispatch or transportation industry seen as asset.
• Required to be fluent in English, oral and written.
• A criminal record check will be required.

Responsibilities

• Provide professional customer support by addressing questions, problems, and specific requests for service; clarify customer location, service type & instructions.
• Analyze, route & relay incoming calls and service locations to drivers using the two-way radio or telephone.
• Effectively communicate all pertinent information to the customers and drivers.
• Maximize the volumes of work completed for all systems including seasonal & weather-related adjustments.
• Optimize use of fleet resources by directly communicating with other dispatch planners and operations supervisors.
• Identify and evaluate any special needs for each load (burial, asbestos, etc.).
• Prepare accurate routing schedules, assign drivers and trucks, and schedule call ins.
• Responsible for completing all paperwork for 1 Ton, Roll-Off, Front End and Residential trucks.
• Timely update of software information, notes, issues, and routes.
• Cross system training & coverage for breaks, illness, training, and holidays.

Skills

Customer service

Planning & prioritizing

Multi-tasking

Saskatoon area knowledge

Routing software

Microsoft Office

Truck regulations knowledge

Assertive communication

Team player

Dispatch/transport experience

English fluency

Tools

Routing software

Microsoft Office

Job description

Why Choose Us

We are Loraas Disposal North, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout Saskatchewan. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers each day.

Why Choose Us

We are Loraas Disposal North, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout Saskatchewan. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers each day.
Loraas has an immediate opening for a Temporary Dispatcher (18-Month Contract) in Saskatoon, SK.
Rate: Hourly: $22.00 - $24.00
Shift: Monday to Friday - Day Shift - Once a month, this position is required to work Tuesday to Saturday

Duties

• Provide professional customer support by addressing questions, problems, and specific requests for service; clarify customer location, service type & instructions.
• Analyze, route & relay incoming calls and service locations to drivers using the two-way radio or telephone.
• Effectively communicate all pertinent information to the customers and drivers.
• Maximize the volumes of work completed for all systems including seasonal & weather-related adjustments.
• Optimize use of fleet resources by directly communicating with other dispatch planners and operations supervisors.
• Identify and evaluate any special needs for each load (burial, asbestos, etc.).
• Prepare accurate routing schedules, assign drivers and trucks, and schedule call ins.
• Responsible for completing all paperwork for 1 Ton, Roll-Off, Front End and Residential trucks.
• Timely update of software information, notes, issues, and routes.
• Cross system training & coverage for breaks, illness, training, and holidays.

What We Need From You

• Excellent customer services skills conveyed with a positive attitude.
• Excellent planning and prioritizing skills.
• Ability to multi-task with a strong attention to detail.
• Strong, timely and appropriate decision-making skills.
• Strong knowledge of Saskatoon and surrounding area.
• Proficient knowledge of routing software and Microsoft Office.
• Knowledge of trucking regulations and legislation.
• Assertive verbal communication skills.
• Team player with confidence to work independently.
• Experience in dispatch or transportation industry seen as asset.
• Required to be fluent in English, oral and written.
• A criminal record check will be required.

What You'll Get From Us?

• A team environment that embraces a "work hard, play harder" culture.
• A compensation package that is competitive.
• Well-maintained equipment and facilities.
• Opportunities for learning, advancement, personal growth, and challenge.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Loraas Disposal may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Loraas Disposal is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.