Temporary Building Permits Clerk (anticipated for up 3 months)

The Corporation of the Town of Whitby; Whitby; Hybrid; CAD 43,000 - 54,000; Full time

Benefits offered by this job

Benefits and pension

Job summary

The Town of Whitby is seeking a Building Permit Clerk to support the Planning Administration Services team. You will handle permit applications, data entry in AMANDA, invoicing, correspondence, and customer inquiries while ensuring accurate records.

The role is full-time, hybrid, with a salary range of $31.32 to $39.16 per hour, and a comprehensive benefits and pension package.

Qualifications

• Post-secondary diploma in Business Administration or Office Administration required.
• Minimum of one (1) year related experience.
• Proficiency with MS Office (Word, Excel, Outlook); familiarity with AMANDA and CityWorks.

Responsibilities

• Entering and editing of permit applications and data in AMANDA
• Preparing correspondence
• Processing invoices and cashier duties
• Ordering of office supplies
• Responding to customer inquiries via phone, email and in person
• Monitoring the Building Division email account
• Compiling and reviewing various reports
• Responding to FOI requests
• Entering and responding to Cityworks requests
• Provides back‑up support for other positions

Skills

MS Office

Amanda

CityWorks

Education

Post-secondary diploma in Business Administration or Office Administration

Tools

Amanda

CityWorks

Job description

Our team is highly skilled, passionate about our community, and we care. Let’s grow together. Who We Are In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second‑largest municipality in the region and one of the fastest‑growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame. The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award‑winning marina, year‑round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day. Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming.

On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community. Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Supervisor, Administration, the Building Permit Clerk is responsible for various administrative and data entry duties to assist the building services division, including:

• Entering and editing of permit applications and data in AMANDA
• Preparing correspondence
• Processing invoices and cashier duties
• Ordering of office supplies
• Responding to customer inquiries via phone, email and in person
• Monitoring the Building Division email account
• Compiling and reviewing various reports
• Responding to FOI requests
• Entering and responding to Cityworks requests
• Provides back‑up support for other positions

Who You Are

Our Planning Administration Services team is looking for an enthusiastic, solutions‑oriented team player. You are self‑motivated, self‑starting and utilize a proactive approach to work. You value partnerships. Your excellent communication and interpersonal skills coupled with your experience enables you to skilfully build, establish and maintain positive working relationships. You demonstrate tact, diplomacy and sound discretion when working with a broad range of partners. You bring to the team your strong reasoning, analytical, numerical, and research skills. You solve problems by identifying, gathering and processing relevant information. Using your knowledge and experience in the field allows you to navigate through difficult interpersonal situations in a positive manner. You demonstrate adeptness in conflict resolution and approach situations with the goal to improve communication, diffuse tension and resolve problems.

What You Bring To Our Team

As the successful applicant, you must possess:

• A post‑secondary diploma in Business Administration or Office Administration
• A minimum of one (1) year related experience
• A demonstrated knowledge of computer programs, including an intermediate level of proficiency with MS Office (Word, Excel, Outlook), Amanda and City Works

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

Salary Range/Hourly rate: $31.32 - $39.16

Hybrid information

Frontline Hours: Current shift schedule: Monday to Friday, 8:30 a.m. – 4:30 p.m., 35 hours per week. Hours of work may be subject to change, shifts may be scheduled between the hours of 6:00 a.m. and 9:00 p.m., Monday to Saturday.

Closing Date: October 15, 2026

Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.

AI Disclosure: The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position.

Our commitment to Inclusion, Diversity, Equity, and Antiracism

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement

The Town of Whitby is an affirmative action/equal opportunity employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy‑related conditions, or any other characteristic protected by law.

Accommodation

The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code‑protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability‑related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

Thanks for your interest in working on our team!!

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes. Our employees are collaborative, accountable, respectful and engaged. We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.