Analyst, Client & Business Intelligence

Bennett Jones LLP; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Bennett Jones LLP is seeking an Analyst in Client & Business Intelligence for their Toronto office. This role plays a vital part in supporting the Client & Business Development department through market analysis and competitive intelligence.

The ideal candidate has over 3 years of relevant experience and strong analytical skills, working with business research and AI tools. Compensation ranges from $70,000 to $95,000 per annum, reflecting the role's responsibilities.

Qualifications

• 3+ years of experience in a research environment and a post-secondary degree in a relevant field.
• Familiarity with business and corporate transactional research tools.
• Strong curiosity, drive to expand knowledge, and ability to provide clear insights.

Responsibilities

• Provide reports for client development pursuits and coordinate relationship intelligence.
• Analyze competitor data and conduct market scans to identify trends.
• Support national CBD initiatives with research and analysis.

Skills

Research environment experience

Business research tools expertise (Bloomberg, etc.)

AI research tools proficiency (ChatGPT, Tableau)

Microsoft Office (Excel, Word, PowerPoint)

Analytical and critical thinking

Interpersonal skills

Education

Post-secondary degree in relevant field

3+ years experience in research

Tools

PowerBI

Job description

About Bennett Jones

Ranked a Best Employer in Canada for 25 years, Bennett Jones is one of Canada’s premier business law firms, operating nationwide and in New York.

Role

Analyst, Client & Business Intelligence (Toronto office). This role supports the Client & Business Development department by gathering company, market, and competitive intelligence, advising lawyers and management on strategy, data analysis, and research initiatives.

Responsibilities

• Provide reports for client development pursuits, including sourcing research materials, coordinating relationship intelligence (CRM & billing), summarizing findings, and presenting materials to stakeholders such as lawyers and colleagues.
• Assist the CBD team with target/prospect identification based on criteria such as public filings, geographic and industry segmentation, market trends, and prior counsel relationships.
• Support national CBD initiatives: research and analysis for Industry Group business plans, the Key Client Program, individual lawyer business plans, win strategies, and responses to RFPs.
• Provide proactive insights and circulate developments in various industry sectors.
• Maintain curiosity and knowledge by reviewing newsfeeds, participating in industry and client meetings, and collaborating with colleagues.
• Conduct competitive market scans, examining competitor practice areas, composition, marketing, activity, and resources within specific practice areas or jurisdictions.
• Analyze competitor data such as industry markets, market‑sizing, practice names, number of lawyers per practice, recent deals, client resources, firm rankings, and relevant associations.
• Identify and highlight trends or potential conflicts uncovered during research.
• Assist with data analysis of social media publications.
• Prepare ad hoc reports by industry, region, or office location.
• Advise the CBD team on deals linked to the mandate database, ensuring accurate capture of publicly available information.
• Maintain knowledge‑management resources and support client data quality working with the CRM team to update contacts and ensure proper segmentation (c‑suite, corporate counsel, etc.).
• Identify opportunities for continuous improvement, develop and monitor implementation plans, and recommend firm‑approved technologies and platforms.
• Take a creative outlook to expand access to departmental resources and intelligence.

Qualifications

• 3+ years of experience in a research environment and a post‑secondary degree in a relevant field.
• Familiarity with business and corporate transactional research tools (Bloomberg, CapitalIQ, Mergermarket, PitchBook, etc.).
• Intermediate or advanced skill using AI research tools (ChatGPT, Tableau, Co‑Pilot) and technical aptitude to learn additional tools.
• Intermediate or advanced proficiency with Microsoft Office (Excel, Word, PowerPoint) and visualization tools such as PowerBI.
• Strong curiosity, drive to expand knowledge, and ability to provide clear insights.
• Willingness to work with stakeholders to scope and refine outcomes, shape efficient research processes, and prioritize work across competing priorities.
• Analytical, creative, and critical thinking skills to connect themes and identify stakeholder opportunities.
• Team player with positive work ethic, strong interpersonal skills, and ability to develop cross‑functional relationships.
• Highly organized, detail‑oriented, self‑motivated, and able to manage tasks with minimal supervision.
• Maintains professionalism, confidentiality, and discretion.
• Excellent verbal and written communication skills.

Additional Details

• Compensation: $70,000 – $95,000 per annum.
• Vacancy: Existing vacancy.

How to Apply

Human Resources
Bennett Jones Services Limited Partnership
3400 One First Canadian Place
P.O. Box 130
Toronto, ON M5X 1A4
E‑mail: [e-mail]

All offers of employment are conditional upon satisfactory verification of a Canadian criminal record check and social media search.

This position will remain open until a suitable candidate is found.