Technology Analyst

Infosys; Calgary; On-site; CAD 70,000 - 100,000; Full time

Job summary

Infosys is seeking a Project Coordinator to oversee Cisco SDLAN infrastructure projects, including planning, forecasting, build, testing, deployment, hypercare, and transition to operations. The role requires coordination across procurement to decommission stages and translating business needs into scalable network solutions with strong security and compliance.

Ideal candidate has 5+ years IT experience, Bachelor's degree or equivalent, and willingness to relocate to Calgary, AB.

Qualifications

• Bachelor's degree or foreign equivalent from an accredited institution.
• Five years of Information Technology experience or three years with education replacement.
• Willingness to relocate to Calgary, AB and travel as required.

Responsibilities

• Governance: Enforce project management standards.
• Coordination: Align local/global activities, CMDB, billing.
• Risk & Issue Management: Maintain risk registers.
• Reporting & Metrics: Track KPIs and timelines.
• Knowledge Management: Maintain centralized documentation.
• Documentation: Manage trackers and change logs.
• Asset Inventory tracking aligned to BOM and spare assets.
• Coordinate onboarding & offboarding of assets in CMDB.

Skills

Project coordination

Network infrastructure

ITIL processes

PMP/Prince2

Client communication

Project planning

Project execution

Verbal communication

Written communication

Global delivery

Education

Bachelor's degree

Tools

CMDB

ITIL tooling

Job description

Infosys is seeking Project Coordinator. As a Technology Analyst, you will be responsible for Cisco SDLAN infrastructure project planning, Forecasting, Build, testing, deployment, hypercare and transition to operations group. Candidate should have ability to oversee SDLAN migration program, analytical ability to identify risk, mitigation plans, coordinate with various groups of people from procurement to decommission stages. Additionally, translate business needs into robust, scalable Network solutions while ensuring security, scalability, and compliance.

Required Qualifications

• Candidate must be located within commuting distance of Calgary, AB or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 5 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• At least 5years in Information Technology with experience as Project coordinator in Network projects comprising LAN/WAN Routing and Switching, SDN, Wireless Campus LAN, etc. Technologies.
• At least 3 years’ experience in Network infrastructure LAN/WAN Routing and Switching, SDN, Wireless Campus LAN, etc.
• Experience in running operations/project with ITIL processes / Project coordination – PMP/Prince2
• Strong client communication, analytical and team management skills.
• Excellent Project Planning and Execution skills
• Excellent Project Management and Control
• Excellent in Verbal, written communication.
• Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
• Good experience in the global delivery model.
• Complete Network Infrastructure knowledge.

Areas Of Responsibilities

• Governance: Enforce project management standards
• Coordination: Align local/global activities, CMDB, billing
• Risk & Issue Management: Maintain overall risk registers
• Reporting & Metrics: Track KPIs and timelines
• Knowledge Management: Maintain centralized documentation
• Documentation: Manage trackers, change logs
• Asset Inventory tracking in line with the BOM, coordinate storage of spare assets
• Coordinate onboarding & offboarding (Brownfield Sites) of the assets in CMDB

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.