Technologist, Avionics Customer Support

Bombardier; Dorval; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance plans

Employee Assistance Program

Competitive base salary

Job summary

Bombardier is seeking a Job Technologist, Avionics Customer Support to provide technical support for Global and Challenger aircraft and troubleshoot complex avionics issues. The role requires collaboration with customers and internal teams, monitoring systems, and proposing effective corrective actions.

The candidate should have 3–5 years in aerospace, strong knowledge of aircraft electrical systems, and good English/French communication.

Qualifications

• You have a college degree in Aircraft maintenance (Avionics) or a university degree in Engineering (Computer/Electrical/Aeronautics).
• 3–5 years of relevant experience in Aerospace is preferred.
• Good knowledge of aircraft electrical systems; avionics is a plus.

Responsibilities

• Provide technical support related to Global and Challenger series aircraft to customers and internal teams.
• Monitor systems, identify problems, and propose corrective actions for production issues.
• Recognize in-service trends and propose corrective actions with technical and financial considerations.
• Provide troubleshooting tips and support to clients.
• Perform complex troubleshooting on aircraft with minimal downtime.
• Create or review software/file controls for aircraft configuration.

Skills

French-English communication

Team collaboration

Customer focus

Problem solving

Willingness to travel

Education

College degree in Aircraft maintenance (Avionics)

Engineering degree (Computer/Electrical/Aeronautics)

Tools

MS Office

VBA

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Our Benefits

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Medical, life insurance, and more)

• Employee Assistance Program

• Competitive base salary

What are your contributions to the team?

• Providing technical support related to Global and Challenger series aircraft to external and internal customers

• Monitor systems, identify problems and propose corrective measures for any issues requiring a technical solution and determine appropriate solutions applicable in production

• Recognize in-service trends and propose corrective actions involving technical and financial solutions

• Provide troubleshooting tips and support external and internal clients

• Perform complex troubleshooting on aircraft with limited downtime

• Create software or review file controlling the aircraft configuration

How to thrive in this role?

• You have a college degree in Aircraft maintenance (Avionics) or University degree in Engineering (Computer, Electrical, Aeronautics or other related degrees)

• You have 3-5 years of relevant experience in Aerospace

• You have a good knowledge of aircraft electrical systems and avionics is an asset

• You have Global and/or Challenger aircraft experience is an asset

• You are a team player, customer focused and show initiative

• You must be computer literate, familiar with MS Office

• You have good computer skills including in VBA and other programming knowledge is an asset

• You must be a team player, capable of working well with colleagues and customers, have a winning, can-do attitude, and results oriented

• You have good communication skills, both written and spoken, in French and English

• You are willing to carry a cellular phone on evenings and weekends as part of normal duty and are available to travel, sometimes with short notice.

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.

Job Technologist, Avionics Customer Support

Primary Location Administrative Centre (CA), Global 5500/6500

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 12924 Technologist, Avionics Customer Support