Technicien •ne des services externes / Field Services Technician

DXC Technology; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Field Services Technician to provide expert technical support in infrastructure services. This role involves troubleshooting complex issues, collaborating on infrastructure projects, and ensuring optimal system performance. The ideal candidate will have a strong background in technical support and infrastructure analysis, along with a passion for continuous learning. Join a dynamic team that values diversity and offers opportunities for professional growth in a supportive environment. If you're ready to make a significant impact in a fast-paced setting, this position is perfect for you.

Qualifications

• 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
• Proven experience in infrastructure technology analysis and data analysis.

Responsibilities

• Provide expert technical support in infrastructure services and troubleshoot issues.
• Collaborate with the team to improve infrastructure efficiency and resolve challenges.

Skills

Technical Support

Infrastructure Services

Data Analysis

Problem-Solving

Critical Thinking

Bilingual (English and French)

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Field Services Technician – Onsite Montreal, PQ

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at www.dxc.technology.

Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.
• Previous DXC Technology experience is a plus.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.
• All work will take place at the client site in Montreal.
• Requires English and French language proficiency.
• May be required to work shifts (days, afternoons, and evenings) as required.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

About the company

DXC Technology is an American multinational information technology services and consulting company headquartered in Ashburn, Virginia.