Technicien de maintenance - Maintenance Technician

ISS Facility Services - North America; Quebec; On-site; CAD 31,684 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

ISS Facility Services - North America is seeking a Maintenance Technician in Quebec, Canada. The role involves performing preventative and corrective maintenance on mechanical, electrical, plumbing, and life safety systems. Ideal candidates should have 2–5 years of experience in facility maintenance, basic troubleshooting skills, and the ability to communicate effectively. A variety of benefits are offered, including hourly pay ranging from C$23 to C$24. This is a full-time position with responsibilities including responding to service requests and overseeing contractor work.

Qualifications

• 2–5 years of facility maintenance or trade-related experience.
• Strong handyman and general maintenance skillset.
• Basic mechanical and electrical troubleshooting skills.

Responsibilities

• Perform preventative and corrective maintenance on building systems.
• Complete all required documentation for PM's and RM's inside CMMS.
• Respond promptly to service requests and emergencies.

Skills

Troubleshooting HVAC

Plumbing skills

Electrical troubleshooting

Customer service

Education

Facilities Maintenance Certificate

Trade certification (HVAC, Electrical, Plumbing, Carpentry)

Job description

Maintenance Technician

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is C$23 per hour - C$24 per hour.

Work Hours

The work hours for this position are Mon - Fri + Weekends, 6:00 am - 10:00 pm.

Key Purpose

The Maintenance Technician is responsible for the operation, inspection, replacement, repair, and maintenance of building systems and general infrastructure to ensure optimal facility performance. This role executes on both corrective and preventative maintenance, including completing scheduled inspections, addressing deficiencies, and ensuring all systems operate safely and efficiently. The position requires responding to service requests and taking immediate action to resolve emergency situations or system breakdowns, while maintaining a safe, clean, and compliant work environment. This is a hands‑on role involving mechanical, electrical, plumbing, and general building repairs. Responsibilities also include overseeing contractors to ensure work is completed safely and in accordance with established standards, as well as communicating effectively with the operation manager.

Success Criteria

• Ability to troubleshoot and maintain HVAC, plumbing, and basic electrical systems
• Ability to operate, monitor, and adjust Building Automation Systems (BAS)
• Strong problem‑solving skills
• Timely and high‑quality completion of work orders and repairs
• Adherence to safety and compliance standards
• Ensure assigned preventive maintenance tasks are completed on schedule
• Deliver work safely, efficiently, and to a high‑quality standard
• Ability to read and interpret technical drawings (mechanical, plumbing and electrical diagrams, floor plans)
• Strong customer service responsiveness and communication
• Work independently and complete assigned task effectively
• Maintain strong attendance and performance standards
• Observe vendor work and report to operation manager where necessary

Key Areas of Collaboration and Influence

• Ability to read, write, and communicate in English required (French for Qc Province)
• Communicates effectively with clients, team members, managers, coworkers and stakeholders
• Works collaboratively within a team environment while also operating independently
• Maintains professional appearance and conduct
• Demonstrates strong organizational skills and attention to detail

Experience & Qualifications

• 2–5 years of facility maintenance or trade‑related experience
• Strong handyman and general maintenance skillset
• Basic mechanical and electrical troubleshooting skills
• Experience working with building systems (HVAC, plumbing, electrical)
• Experience maintaining clean, safe, work environments
• At least one of the certifications listed below, or demonstrated progress toward obtaining one, is preferred.

Technical Skills & Knowledge

• Ability to read and interpret technical drawings and schematics
• Knowledge of building systems including fire‑life safety and auxiliary systems
• Ability to use hand tools, equipment, and perform physically demanding tasks safely
• Familiarity with CMMS systems is an asset

Certifications (An Asset)

• BES Level I
• ODP (Ozone Depletion Prevention) Certification
• Facilities Maintenance Certificate
• Trade certification (HVAC, Electrical, Plumbing, Carpentry)

Key Accountabilities

Operations & Maintenance

• Perform preventative and corrective maintenance on mechanical, electrical, plumbing, and life safety systems
• Complete all required documentation for PM's and RM's inside CMMS system of record
• Perform routine inspections, rounds, and readings on building systems
• Repair system issues, including plumbing fixtures, lighting, doors, drywall, and minor HVAC components
• Replace components such as filters, bulbs and hardware
• Perform other duties as assigned by management to support operational and business needs

Repairs & General Building Maintenance

• Perform minor carpentry, painting, patching, and ceiling tile replacement
• Repair or replace door hardware, locks, and related fixtures
• Perform pipe work including brazing/soldering copper and threading black pipe
• Safely isolate and prepare systems for maintenance (lockout/tagout where applicable)

Monitoring & Documentation

• Maintain logs, inspection records, and maintenance documentation (CMMS, logbooks)
• Ensure all work is completed in accordance with safety standards
• Maintain operation and maintenance manuals for equipment

Customer Service & Communication

• Respond promptly to service requests and emergency situations
• Communicate status updates to customers and stakeholders in a timely manner
• Support customer satisfaction through quality service delivery

Contractor & Vendor Coordination

• Oversee work performed by external contractors
• Ensure contractor work meets safety and quality standards

Safety & Compliance

• Follow HS&E policies, procedures, and safe work practices
• Maintain clean, organized workspaces and maintenance areas
• Handle hazardous materials safely and comply with storage/disposal requirements
• Safely use hand tools, power tools and test instruments to maintain, troubleshoot, and repair various types of equipment
• Report unsafe conditions and ensure corrective actions
• Complete all mandatory safety trainings on time and participate in near miss reporting
• Use appropriate PPE and safety equipment
• Maintain awareness of emergency systems and procedures

Administrative Duties

• Maintain inventory of tools and materials; requisition supplies as needed
• Complete required administrative tasks (logs, reports, basic payroll/training inputs if applicable)

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able physically perform all operations and maintenance on site, physically able to wear required PPE while executing work. Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for long periods, work in cold, heat, noisy, and confined space environments.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops; periodic noise, heat, and cold exposure; some confined space work required; some work in common office areas.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Diversity Statement

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.