Technicien d’installation

Medline Canada Corporation; Montreal; On-site; CAD 54,000 - 81,000; Full time

Benefits offered by this job

Competitive compensation and benefits

RRSP with company match

Annual Employee Appreciation Week

Paid vacation and personal days

Employee Assistance Program (EAP)

Job summary

Medline Canada Corporation is seeking a skilled installer to set up and configure dental equipment and cabinets in dental offices. Reporting to the technical services director, you will join a team focused on safe installation practices and client satisfaction across Canada.

Strong hands-on electrical, hydraulic, pneumatic or mechanical skills and excellent communication are required. You will load and transport equipment to sites, perform precise installations, and collaborate with site leaders

Qualifications

• Experience in customer service is required (1 year).
• Familiar with using hand tools and portable power tools to shape materials to project specs.
• Strong communication skills are essential.
• Demonstrated learning mindset and commitment to customer service.
• Detail-oriented with the ability to safely move objects up to 50 lb.

Responsibilities

• Install dental equipment and furniture according to manufacturer specs and site plans.
• Load equipment into trucks for delivery and unload at client sites.
• Move equipment safely within the dental office and unload/assemble as needed.
• Install equipment to site specifications in coordination with team lead and client.
• Provide recommendations and improvements to resolve install issues.
• Ensure a high-quality client experience and uphold commitments to customers and internal colleagues.
• Listen to client concerns and escalate as needed following proper channels.
• Complete installations within agreed timelines and protect the facility and equipment from damage.

Skills

Electrical systems

Hydraulics

Pneumatics

Mechanics

Customer service

Communication

Learning mindset

Attention to detail

Heavy lifting

Tools

Hand tools

Power tools

Job description

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast. Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• RRSP with a company match
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Employee referral program
• Recognition programs
• Social activities
• And much more…

Job Description Summary

Le technicien d’installation est responsable de l’installation et de la configuration d’équipements dentaires et d’armoires, nouveaux et existants, dans les cabinets dentaires. Ce poste relève du directeur des services techniques et répond au gestionnaire de l’installation.

Fonctions et responsabilités

• Installe l’équipement dentaire en
• Chargement de l’équipement dans nos camions pour la livraison
• Déchargement de l’équipement de nos camions et enlèvement des boîtes vides du chantier
• Déplacer tout l’équipement dans le cabinet dentaire de façon sécuritaire
• Installation de l’équipement selon les spécifications du fabricant, du chef d’équipe du site et du client
• Formuler des recommandations, proposer des améliorations et des solutions aux problèmes survenant durant l’installation
• Assurer la qualité de l’expérience client en
• Respecter les engagements envers les clients et les collègues internes
• Écoute des préoccupations et des problèmes des clients. Si nécessaire, traitez la plainte du client en suivant la voie hiérarchique appropriée
• Assurer l’achèvement des installations dans les délais prévus
• Veiller à ce qu’aucun dommage ne soit causé au cabinet dentaire ou à l’équipement pendant l’installation
• S’assurer que l’équipement est installé correctement selon les spécifications du fabricant et conformément aux plans de Sinclair
• Assurer un milieu de travail sécuritaire en comprenant et en suivant les procédures de sécurité et en signalant les blessures ou les actes dangereux à notre gestionnaire de la santé et de la sécurité

Exigences en matière de qualifications et de compétences

• Une expertise en électricité, en hydraulique, en pneumatique ou en mécanique sera considérée comme un atout.
• undefined1 an d’expérience en service à la clientèle
• Être à l’aise avec l’utilisation d’outils à main et d’outils électriques portatifs pour façonner les matériaux selon les exigences du projet
• Compétences Solides aptitudes à communiquer
• État d’esprit axé sur l’apprentissage continu
• Exceller dans le service à la clientèle
• Souci du détail
• Capacité de soulever ou de déplacer des objets pesant jusqu’à 50 lb

Exigences relatives à des postes spécifiques

Les critères énumérés ne sont pas exhaustifs et peuvent être modifiés en tout temps, avec ou sans préavis. Aucune modification aux objectifs énoncés dans le présent document ne sera effectuée sans l’approbation préalable du service des ressources humaines et du directeur des services techniques.

Salary

The anticipated salary range for this position: $54,200.00 - $81,200.00 Annual

Additional Information

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

About Medline Canada Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our Commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

Priority Applicants

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

Company Highlights

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.