Technician, Office work and operations

Desjardins Group; Montreal; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Office Work and Operations Technician to join their dynamic team. This role offers the chance to provide vital administrative and operational support, ensuring efficiency and productivity across various processes. You'll leverage your expertise to analyze and enhance operational methods, train users, and contribute to continuous improvement initiatives. With a competitive salary, flexible vacation, and a commitment to diversity and inclusion, this opportunity is perfect for those ready to make a meaningful impact in a collaborative environment.

Benefits

Competitive Salary

Annual Bonus

Flexible Vacation

Defined Benefit Pension Plan

Group Insurance

Health and Wellness Reimbursement

Telework Equipment Reimbursement

Qualifications

• 3+ years of relevant experience in office work and operations.
• Ability to analyze processes and provide technical support.

Responsibilities

• Provide technical support for projects and operational issues.
• Roll out and maintain software and train users.
• Support continuous improvement in operations.

Skills

Technical Support

Data Processing

Decision Making

Customer Focus

Situational Adaptability

Education

College Diploma in a Related Field

Tools

Software Maintenance

Job description

Technician, Office work and operations page is loaded

Technician, Office work and operations

Apply remote type The work arrangement for the position is hybrid work locations Montréal time type Full time posted on Posted 9 Days Ago job requisition id R2506478

Temporary position for 12 months.

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

You serve as resource person for your unit’s activities. More specifically, you will be required to:

• Provide technical support for projects and complex operational issues

• Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans

• Roll out and maintain software and manual and automated processes. Train users

• Prepare technical notes to enhance the skills and knowledge of users and their teams

• Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems

• Support your unit’s continuous improvement

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field

• A minimum of three years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-05-11

Similar Jobs (5)

Agent, Office work and operations

remote type The work arrangement for the position is hybrid work locations Montréal time type Full time posted on Posted 8 Days Ago

Agent, Office work and operations

remote type The work arrangement for the position is full-time on-site work locations Montréal time type Part time posted on Posted 3 Days Ago

Programmer analyst, System and infrastructure operations, maintenance and development

remote type The work arrangement for the position is hybrid work locations Montréal time type Full time posted on Posted 8 Days Ago

About us

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.