Technician, Niagara Takes Flight

Niagara Parks; Niagara Falls; Presencial; CAD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Dental coverage

Vacation entitlements

EFAP

Professional development

Discounts at Niagara Parks locations

Free attraction passes

Reciprocal program access

WeGo transport access

Descripción de la vacante

Niagara Parks is seeking a Technician – Niagara Takes Flight in Niagara Falls, ON. You will ensure safe daily operation, handle ride testing, maintenance, and basic troubleshooting to support guest experience.

The role requires customer service experience, mechanical aptitude, and ADM-AR certification training eligibility. Shift variety includes evenings, weekends, and holidays; on-site work at the Table Rock Complex.

Formación

• Secondary School Diploma; tourism/hospitality knowledge; technical aptitude and/or AV experience is an asset.
• Willing to participate in ADM-AR certification training (Ontario Regulation 187/03, TSSA).
• Minimum one year experience in customer service, amusement park operations and/or related fields.
• Experience in audio-visual or entertainment productions preferred.
• Mechanical ability/aptitude; able to follow plans, schematics, and drawings.
• Ability to adapt to changing scenarios; work well under pressure.
• Availability for varied shifts including evenings, weekends, and holidays.

Responsabilidades

• Troubleshoot, inspect or modify systems with operational deficiencies using manufacturer criteria.
• Safely run equipment; consult with OEM/engineer to decide repair or replacement.
• Identify when standards and regulations apply.
• Interpret Operating Policies and Procedures as required.
• Test/repair/modify to return device to operation state with maintenance team.
• Record device performance and prep for public operation per codes.

Conocimientos

Customer service

Mechanical aptitude

Reading schematics

Audio-Visual experience

Educación

Secondary School Diploma

ADM-AR certification (Ontario Regulation 187/03, TSSA)

Descripción del empleo

Retail & Attractions Full Time - Bargaining Unit - DIV02 Niagara Falls, ON, CA

3 days ago Requisition ID: 1262

Salary Range: $27.44 To $33.74 Hourly

Job ID: 2026-54
Job Type:Full-time
Job Status:Open Vacancy
Location:Niagara Falls, ON (On-site)
Compensation Range:$27.44 per hour to $33.74 per hour
Application Deadline: November 11, 2026

Join the Team Behind One of the World’s Most Iconic Destinations

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

What You’ll Do

Under the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe daily operation of the attraction within the Table Rock Complex. This includes ensuring the safe operations of the attraction and identification and small ride adjustments to identify operational deficiencies and troubleshooting to ensure safe and continuous operation of the attraction.

The Technician, Niagara Takes Flight will:

• Troubleshoot, inspect or modify systems with operational deficiencies by applying manufacturer acceptance criteria
• Safely running equipment, monitoring and consulting with OEM, engineer and employer to determine whether the fault requires repair or replacement to be done.
• Identifying when standards and regulations are to be consulted.
• Interpret Operating Policies and Procedures making the appropriate interpretation required by the conditions.
• Performance test, repair, replacement or modification by returning amusement device to operational state with Coordinator Maintenance and Projects
• Recording acceptance of amusement device performance and preparing amusement device for public operation so that the test meets all applicable codes and standards.
• Conduct inspections of ride components for proper operations
• Working knowledge of basic hydraulics and pneumatics to troubleshoot problems.
• Identify safety implications and act on trouble calls by responding to the amusement device malfunction call
• Carry out pre-operational checks by preparing and maintaining accurate records on amusement device installations
• Perform amusement device testing by operating the ride.

Operator Duties:

• Operate the Niagara Takes Flight attraction in accordance with vendor-provided training and operational schedules.
• Ensure strict adherence to safety protocols for both guests and staff
• Participate in the pre-show and the interpretive delivery, as required.
• Monitoring guest behaviour and ride performance throughout the experience
• Facilitate the smooth flow of guests entering and exiting the attraction, ensuring a positive and welcoming experience.
• Deliver clear and engaging safety instructions and preshow briefings and ensure guests are seated and secured properly
• Offer operational guidance to Niagara Takes Flight staff as needed.
• Notifies, supports and provides information to management and emergency services in the event of an emergency, show disruption or delay.

Performs Other Related Duties:

• Perform additional related duties as assigned to support the attraction and overall guest experience.
• Provides quality customer service that meets NPC standards.
• Promotes a positive image of the Niagara Parks Commission.
• Provides guests with information regarding all Niagara Parks Attractions.
• Other requirements as assigned

What You’ll Bring

Education:

Secondary School Diploma and/or equivalent knowledge and experience in tourism and hospitality; Technical aptitude and/ or Audio-Visual experience is considered an asset.

Willing to participate in training and courses related to the Amusement Device Mechanic, Amusement Ride (ADM-AR) certification (Ontario Regulation 187/03, TSSA, 2000).

Experience:

Minimum one (1) year experience in customer service, amusement park operations and/or related fields.

Experience in audio-visual or entertainment productions preferred.

Mechanical ability/aptitude and ability to work from plans, schematics, and drawings.

Ability to perform the manual tasks associated with the position and ability to follow written and verbal instructions.

Ability to adapt to changing scenarios and work well under pressure.

• Availability for varied shifts including evenings, weekends, and holidays to support a seven-day operation.

Why You’ll Love Working Here

We offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:

• Extended health, dental, and vision coverage
• Life and disability insurance
• Vacation entitlements and paid time off
• Employee Family Assistance Program (EFAP)
• Professional development and growth opportunities
• Discounts at Niagara Parks retail, culinary, and golf locations
• Complimentary passes to Niagara Parks attractions to share with family and friends
• Free entry at Niagara Parks attractions
• Access to the Attractions Ontario Reciprocal Program
• Free transportation on the WEGO Green Line and Falls Incline Railway

Our Commitment to Accessibility & Inclusion

Since 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.

We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.

For questions about the collection or use of your personal information, or to request an alternate application format, contact us at 905‑295‑4377 ext. 0 or [e-mail]

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Niagara Parks Commission uses AI-assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.