Technician - Montreal, QC

Makita Canada Inc.; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in tool and equipment repair seeks a Technician in Montreal. You will provide essential after-sales service, assisting customers with repairs and ensuring quality service. The ideal candidate has a high school diploma, relevant experience, and the ability to thrive in a noisy environment. Competitive salary and benefits offered.

Benefits

Competitive salary and incentive program

Company paid benefits (medical/dental/vision)

RSP Plan

Paid vacation and family related leave

Opportunities for career growth

Education Reimbursement Program

Qualifications

• One year of related experience repairing tools/equipment.
• Knowledge using and repairing electric, pneumatic, and gasoline-powered tools.
• Experience with desktop software applications.

Responsibilities

• Assist customers with repairs equipment.
• Provide excellent customer service to clients.
• Visually inspect and test products/equipment.
• Dismantle and repair products/equipment.
• Maintain inventory of parts and accessories.

Skills

Repairing electric tools

Customer service

Troubleshooting

Organizational skills

Knowledge of inventory control

Education

High school diploma or equivalent

Job description

• Competitive salary and incentive program.
• Company paid benefits (medical / dental / vision / employee assistance plan).
• RSP Plan.
• Work life balance with paid / unpaid leave, including paid vacation, family related leave & personal days.
• Opportunities for career growth and an Education Reimbursement Program.

What will you do?

• You are key to our after-sales service; responsible for assisting customers with repairs equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories and parts and answering general product questions.

What will you work on?

• Provide excellent customer service to our clients / dealers and the public.
• Visually inspect and test products / equipment.
• Troubleshoot and identify malfunctioning or inoperative equipment.
• Dismantle and repair products / equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers of repair estimate and completed repairs.
• Ensure appropriate service levels are maintained in the Factory Service Centre.
• Maintaining inventory of parts and accessories.
• Ensure the FSC clean and organized consistent with Makita brand image.
• Performs other related duties as required.

To be successful you will have :

• High school diploma or equivalent
• One (1) year of related experience repairing tools / equipment.
• Knowledge and experience using and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Experience with desktop software applications

What you bring to the team :

• Comprehension : Ability to read, interpret and explain documents.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and / or sit for long periods of time, also includes a lot of reaching, lifting, pushing / pulling, bending, and twisting.
• Basic knowledge of English to serve customers in either language.

What will the environment look like?

• Ability to work in an environment that is sometimes hot or cold and subject to loud noises, hazardous materials, etc.
• Ability to sit, stand, walk, bend, or reach for extended period.
• Ability to lift, push, pull, items up to 22kg (50lbs)
• May be subjected to working overtime as required, weekends or irregular hours.

Range :

• 20.00 - $22.00 per hour

Interested in joining our team?

Please submit your cover letter and resume [emailprotected] , with the subject line Technician - Montreal .

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources ([emailprotected] ).

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