Technician - Edmonton, AB

Makita Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Technician, where you will play a vital role in after-sales service by assisting customers with repairs on a variety of tools. This position offers a dynamic work environment where you will troubleshoot, repair, and test equipment while ensuring excellent customer service. With competitive pay and benefits, including a supportive work-life balance and opportunities for career growth, this role is perfect for those passionate about tools and customer satisfaction. Be part of a team that values your skills and offers a pathway to success.

Benefits

Competitive salary

Company paid benefits

RSP Plan

Work-life balance

Education Reimbursement Program

Qualifications

• 1 year of experience repairing tools/equipment.
• Knowledge of electric, pneumatic, and gasoline-powered tools.

Responsibilities

• Assist customers with repairs of various tools.
• Visually inspect and test products/equipment.
• Maintain inventory of parts and accessories.

Skills

Repairing electric tools

Repairing pneumatic tools

Repairing gasoline-powered tools

Customer service skills

Inventory control

Planning and organizational skills

Education

High school diploma or equivalent

Tools

Desktop software applications

Job description

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What will you do?

You are key to our after-sales service; responsible for assisting customers with repairs equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories and parts and answering general product questions.

What will you work on?

• Provide excellent customer service to our clients/dealers and the public.
• Visually inspect and test products/equipment.
• Troubleshoot and identify malfunctioning or inoperative equipment.
• Dismantle and repair products/equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers of repair estimate and completed repairs.
• Ensure appropriate service levels are maintained in the Factory Service Centre.
• Maintaining inventory of parts and accessories.
• Ensure the FSC clean and organized consistent with Makita brand image.
• Performs other related duties as required.
  
  

To Be Successful You Will Have

• High school diploma or equivalent
• One (1) year of related experience repairing tools/equipment.
• Knowledge and experience using and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Experience with desktop software applications
  
  

What You Bring To The Team

• Comprehension: Ability to read, interpret and explain documents.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.
  
  

How Makita Supports Our Team Members

• Competitive salary and incentive program.
• Company paid benefits (medical/dental/vision/employee assistance plan).
• RSP Plan.
• Work life balance with paid/unpaid leave, including paid vacation, family related leave & personal days.
• Opportunities for career growth and an Education Reimbursement Program.
  
  

Range

• $20.00 - $22.00 per hour
  
  

Additional Pay

• Bonus pay
• Overtime pay
  
  

Interested in joining our team?

Please submit your cover letter and resume to [e-mail], with the subject line Technician, AB.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources ([e-mail]).

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