Field Technician - Project - Edmonton

Peopletogo; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Field Technician, where you'll be responsible for maintaining and repairing ATMs across various locations. This role offers the opportunity to work independently while traveling within a 50 to 75-km range, ensuring customer satisfaction through effective service delivery. You'll perform electromechanical repairs, troubleshoot issues, and manage service calls, all while enjoying a flexible schedule. With a focus on teamwork and customer engagement, this position is perfect for those who thrive in a hands-on environment and are ready to take on new challenges. Don't miss out on this exciting opportunity to make a difference in the field!

Benefits

Paid Mileage

Flexible Schedule

Qualifications

• Valid driver's license and reliable vehicle are required.
• Experience with electro-mechanical repairs and basic tools is essential.

Responsibilities

• Perform maintenance and technical repairs on ATMs and related devices.
• Manage service calls and maintain inventory of service parts.

Skills

Electro-Mechanical Skills

PC Skills

Customer Service Skills

Education

High School Diploma

Tools

Basic Tools

Job description

Job Title: Field Technician - Project Work
Type: 7-month contract
Location: Edmonton, AB. No reporting to an office. Tech will be travelling 50 to 75-km range
Target start date: ASAP
Days/Hours: 9 AM to 5 PM - Tuesday to Friday - 32 hours per week
Pay Rate: $25.00
Paid mileage: $0.55/km - Mileage will be paid if the technician is assigned to multiple locations on the same day. No mileage will be paid from home to the first site and back home.

Responsibilities:

• Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.).
• Electromechanical repair.
• Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks).
• Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
• Inspecting products for correct operation, resolving noted issues, and escalating according to established procedures.
• Prioritizing and planning service calls.
• Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory.
• Contacting the customer with the estimated time of arrival.
• Working with customers to ensure satisfaction with service delivery and understanding of product functionality.
• Following key/alarm/combination control processes in assigned area of responsibility.

Qualifications:

• Must have a valid driver's license.
• Must have a reliable vehicle.
• Must have PC skills and preferably Electro-Mechanical skills.
• Specific Project training will be provided.
• Must have basic tools and experience.
• Must be able to work on your knees in an ATM/frequent bending over.
• Ability to lift 50 pounds and work in close quarters within and around the equipment.
• Ability to successfully pass a background check.