Technician - Advanced

Bell Canada; Ontario; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Technician to join their Ontario Field Operations team. In this role, you will be pivotal in delivering exceptional service to residential and business customers. Your responsibilities will include installing, repairing, and maintaining network services, ensuring optimal performance, and collaborating with various teams. This is a full-time position that requires flexibility to work in diverse weather conditions and hours. Join a company that values diversity and offers a comprehensive benefits package, including medical, dental, and mental health support, while enjoying a discount on services. This is your chance to make a meaningful impact in the community.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Mental Health Benefits

Employee Discounts

Flexible Work Hours

Qualifications

• Candidates must have a college diploma in electronics or telecommunications.
• Must hold a valid driver's license - Class G or G2.

Responsibilities

• Provision and maintain the network for optimal levels.
• Support during network outages to minimize downtime.

Skills

Manual Dexterity

Analytical Thinking

Problem Solving

Organizational Skills

Education

College Diploma in Electronics or Telecommunications

High School Diploma

Tools

Hand Tools

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.

At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.

Job Title: Technician - Advanced
Job location address: 110 Main Street 2nd Floor, Atikokan (Ontario)
Job status: Regular - Full Time

Name and description of hiring department

The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Main Job Duties / Accountabilities include

• Provision and maintain of the network
• Provide support in the event of a network outage, to minimize cycle time, and ensure all services are available to our customers
• Complete all assurance and routines to ensure the network is working at optimum levels
• Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes. (i.e. change management rules, etc.)
• Perform tasks associated with the provisioning, service assurance, maintenance and project coordination with technologies that include transport, broadband, IP, switching, power and frame in CO’s huts, CEV’s, WICs, OPI, etc.
• Partner with various internal and external parties (“X”NOC, PCMC, BDA, vendors, etc.)
• Communicate clearly and concisely, both orally and in writing

Prerequisite

• Candidates who are part of the Craft and Services bargaining unit must have;
  • A college diploma in electronics or telecommunications, or equivalent work experience
• Candidates from outside the Craft and Services bargaining unit must have:
  • A college diploma in electronics or telecommunications, or equivalent work experience
  • A minimum of a high school diploma
• Hold a valid driver’s license - Class G or G2
• Possess good manual dexterity and able to work with different hand tools
• Capable to lift and carry heavy weight
• Capable to climb and carry step ladders
• Capable to kneel and bend and work in areas with restricted movement
• Capable of differentiating coloured wires (colour code)
• Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
• Ability to work autonomously and with minimal supervision
• Must possess excellent organizational skills and the ability to prioritize tasks in a dynamic environment
• Analytical thinking and problem solving abilities

Working Conditions

This is a 24/7 operation. The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 05/22/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.