Technical Writer Student

PCL Construction; Edmonton; On-site; CAD 30,000 - 42,000; Part time

Job summary

PCL Constructors Inc. in Edmonton North American Headquarters is seeking a Technical Writer Student for a 4-month assignment starting September 8, 2026.

As a Technical Writer Student you will contribute to our team by creating, maintaining and improving user-facing documentation for applications and releases. You will translate complex system behavior into clear, non-technical instructions, validate content with Analysts, QA and Training, and ensure alignment with real workflows.

Qualifications

• Strong user-focused technical writing and documentation skills.
• Experience creating instructional content for enterprise or large-scale business applications.
• Hands-on experience with ClickLearn or similar work-instruction and user enablement tools.
• Ability to translate complex system behavior into clear, non-technical language.
• Experience working in Agile or iterative delivery environments.
• Familiarity with Agile tools such as Azure DevOps or Jira.
• Ability to collaborate effectively with cross-functional teams.
• Strong attention to detail and ability to manage multiple documentation streams across parallel releases.
• Ability to work independently while contributing effectively within a team environment.

Responsibilities

• Create, maintain, and continuously improve user-facing documentation for application releases, including work instructions, step-by-step guides, job aids, and process walkthroughs aligned to real business scenarios.
• Translate system functionality, business processes, and feature changes into clear, intuitive, and usable instructions for end users.
• Ensure documentation reflects actual user workflows and delivered system behavior, not just intended designs.
• Validate documentation accuracy by working closely with Analysts, QA, and Training teams.
• Participate in documentation review cycles to ensure accuracy, consistency, and release readiness prior to deployments.
• Identify and manage documentation impacts resulting from new features, enhancements, process changes, and release updates.
• Maintain documentation standards, including structure, naming conventions, and consistency across features and releases.
• Capture and clarify business and process requirements to ensure features include sufficient context for effective user instruction creation.
• Maintain traceability between system changes and impacted user documentation to ensure alignment and completeness.
• Support release readiness, user enablement, and adoption by coordinating documentation updates with release schedules and ensuring known changes or limitations are clearly communicated.

Skills

Technical writing

Instructional content

ClickLearn

Agile

Azure DevOps

Jira

Cross-functional teamwork

Attention to detail

Independent work

Tools

ClickLearn

Job description

The future you want is within reach. Let's build it together.
At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what's next in our industry.
We’re also looking at what's next for you and how we can help you build a career you’re proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.

Responsibilities

We are seeking a Technical Writer Student for our Edmonton North American Headquarters, that is available for 4 months starting September 8, 2026. As a Technical Writer Student you will contribute to our team by:

• Create, maintain, and continuously improve user-facing documentation for application releases, including work instructions, step‑by‑step guides, job aids, and process walkthroughs aligned to real business scenarios.
• Translate system functionality, business processes, and feature changes into clear, intuitive, and usable instructions for end users.
• Ensure documentation reflects actual user workflows and delivered system behavior, not just intended designs.
• Validate documentation accuracy by working closely with Analysts, QA, and Training teams.
• Participate in documentation review cycles to ensure accuracy, consistency, and release readiness prior to deployments.
• Identify and manage documentation impacts resulting from new features, enhancements, process changes, and release updates.
• Maintain documentation standards, including structure, naming conventions, and consistency across features and releases.
• Capture and clarify business and process requirements to ensure features include sufficient context for effective user instruction creation.
• Maintain traceability between system changes and impacted user documentation to ensure alignment and completeness.
• Support release readiness, user enablement, and adoption by coordinating documentation updates with release schedules and ensuring known changes or limitations are clearly communicated.
  

What You Will Bring To The Role

• Strong user‑focused technical writing and documentation skills.
• Experience creating instructional content for enterprise or large‑scale business applications.
• Hands‑on experience with ClickLearn or similar work‑instruction and user enablement tools.
• Ability to translate complex system behavior into clear, non‑technical language.
• Experience working in Agile or iterative delivery environments.
• Familiarity with Agile tools such as Azure DevOps or Jira.
• Ability to collaborate effectively with cross‑functional teams.
• Strong attention to detail and ability to manage multiple documentation streams across parallel releases.
• Ability to work independently while contributing effectively within a team environment.
  

Next Step

• Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.
  

PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Should you require an accommodation during the application process, please contact us at [e-mail] with the position and location you are interested in.
Together, we can build success and a better future. Let’s get started!

Company: PCL Constructors Inc.
Primary Location: Edmonton, Alberta (Corporate)
Job Title: Technical Writer Student
Requisition ID: 13412