Technical Writer (Documentation Specialist) | 3 months Contract | Hybrid

Central 1 Credit Union; Toronto; Hybride; CAD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Comprehensive benefits package

Résumé du poste

Central 1 is seeking an experienced Technical Writer to support a high-impact initiative within our Risk Management team. This role is ideal for a strong communicator who can transform complex financial, regulatory, and technical concepts into clear, concise, and actionable documentation.

You will partner with Market Risk, Treasury, and other stakeholders to develop model documentation, governance frameworks, and reporting materials, ensuring alignment with regulatory standards and internal

Qualifications

• 5+ years of experience as a Technical Writer or similar role.
• Exceptional written communication, editing, and document design skills.
• Proven ability to simplify complex technical concepts for diverse audiences.
• Strong organizational skills and attention to detail.
• Experience managing multiple document versions and stakeholder reviews.
• Advanced proficiency with Microsoft Office Suite and document management tools.

Responsabilités

• Partner with Market Risk, Treasury, and other stakeholders to create and refine documentation on interest rate risk management, governance frameworks, risk methodologies, and operational standards.
• Develop comprehensive model and methodology documentation.
• Translate technical and regulatory requirements into business-friendly content.
• Create operational frameworks, standards, and governance documents.
• Consolidate information from subject matter experts into cohesive documentation.
• Produce technical specifications, process documentation, and reporting materials.
• Manage document revisions, version control, and stakeholder feedback.
• Ensure documentation aligns with regulatory and industry best practices.
• Support documentation reviews, gap analysis, and ongoing updates.

Connaissances

Technical Writing

Editing

Documentation

Content creation

Organization

Outils

SharePoint

Microsoft Office

Description du poste

Company Overview

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well‑being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com.

Job Summary

Central 1 is seeking an experienced Technical Writer to support a high‑impact initiative within our Risk Management team. This role is ideal for a strong communicator who can transform complex financial, regulatory, and technical concepts into clear, concise, and actionable documentation.

What you'll do

As a Technical Writer, you will partner closely with Market Risk, Treasury, and other business stakeholders to create and refine critical documentation related to interest rate risk management, governance frameworks, risk methodologies, and operational standards.

Key deliverables may include:

• Developing comprehensive model and methodology documentation


• Translating technical and regulatory requirements into business‑friendly content


• Creating operational frameworks, standards, and governance documents


• Consolidating information from various subject matter experts into cohesive documentation


• Producing technical specifications, process documentation, and reporting materials


• Managing document revisions, version control, and stakeholder feedback


• Ensuring documentation aligns with regulatory and industry best practices


• Supporting documentation reviews, gap analysis, and ongoing updates

What you'll bring

5+ years of experience as a Technical Writer, Documentation Specialist, Business Writer, or similar role.

Exceptional written communication, editing, and document design skills.

Proven ability to simplify complex technical concepts for diverse audiences.

Strong organizational skills and attention to detail.

Experience managing multiple document versions and stakeholder reviews.

Advanced proficiency with Microsoft Office Suite, SharePoint, and document management tools.

Ability to work independently and manage competing priorities in a fast‑paced environment.

Preferred Experience

• Experience supporting financial services, banking, risk management, treasury, audit, compliance, or regulatory initiatives


• Familiarity with governance frameworks, policies, standards, or model documentation


• Experience working with risk, finance, data, or analytical teams


• Knowledge of regulatory environments and documentation best practices

Salary Range

Salary Range: $65 - $80/hour

The salary represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

AI Disclosure

Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process.

This job posting is for an existing, specific vacancy within our organization.

All applications will be considered exclusively for the position described in this posting.

Equal Opportunity

Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.

Company Overview (repeated)

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well‑being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com.

Our total rewards package goes beyond what goes into your credit union account. For eligible employees, we offer a comprehensive compensation structure consisting of a competitive base salary and individual and company‑wide annual incentive, matched contributions for your retirement plan and a top‑notch benefits plan. Beyond the numbers, we think about you as a person, offering work‑life flexibility, career development opportunities and a day off to volunteer in your community.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience