Technical Writer

Bombardier; Dorval; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Bombardier is seeking a technical writer with Aircraft Maintenance background to contribute to Service Bulletins (SB). You will review engineering docs, draft SB content, and prepare COS documentation.

The role supports on-site SB proofing and may require travel; strong English writing and French skills help day-to-day interactions; hybrid work with at least two days in office.

Qualifications

• College diploma in Aircraft Maintenance, preferably in Avionics.
• Experience as a technical writer; SB writing expertise preferred.
• Ability to work independently in a hybrid environment (2 days/week in office).
• Excellent writing and verbal English skills; strong French proficiency helps day-to-day interactions.
• Detail-oriented with strong time-management to handle sensitive issues.
• Experience with Simplified English is advantageous.
• Proficient in reading engineering documents including wiring diagrams, schematics, drawings, specs and manuals.

Responsibilities

• Researching and reviewing Engineering documentation and other approved data from multiple sources.
• Writing clearly and concisely within an SB or between SBs.
• Preparing lists of parts, wiring processes, materials and tooling for SB implementation.
• Creating or revising part COS documents.
• Occasionally supporting on-site SB proof installation/validation (may require travel).
• Providing support to internal customers (Engineering, Technical Support) and external customers.
• Participating in the SB peer review process.

Skills

Technical writing

SB writing

English writing

French proficiency

Detail oriented

Time management

Simplified English

Reading engineering docs

Microsoft Office

MS Power Tool

SGML/XML authoring

ArborText Adept Editor

Contenta

Adobe FrameMaker

Education

College diploma in Aircraft Maintenance (Avionics preferred)

Tools

Microsoft Office

MS Power Tool

ArborText Adept Editor

Contenta

Adobe FrameMaker

SGML/XML authoring tools

Job description

What are your contributions to the team?

• Researching and reviewing applicable Engineering documentation and other approved technical data from multiple sources.
• Writing clearly and concisely structured information within an SB or between multiple SBs.
• Preparing lists of parts, wiring processes, materials and tooling required to perform the SB implementation.
• Creating or revising part(s) Condition of Supply (COS) documents.
• Occasionally support on-site Service Bulletin proof installation/validation (may require travel).
• Providing support or information to internal customers (Engineering, Technical Support group) and external customers.
• Participating in the SB peer review process.

How to thrive in this role?

• Holds a college diploma in Aircraft Maintenance, preferably in Avionics.
• Possesses prior experience as a technical writer. Expertise in service bulletin (SB) writing is highly desirable.
• Demonstrates the ability to work independently with minimal supervision in a hybrid work environment (minimum two days per week in the office).
• Exhibits excellent writing and verbal communication skills in English. Strong proficiency in both written and spoken French would also greatly simplify our day-to-day interactions with supporting groups.
• Is exceptionally detail‑oriented and adapts to managing time‑sensitive issues effectively.
• Experience with Simplified English is advantageous.
• Proficient in reading and interpreting Engineering documents, including wiring diagrams and schematics, drawings, specifications, and maintenance manuals/publications.
• Shows strong command of Microsoft Office applications; familiarity with MS Power Tool is an asset.
• Strong level of knowledge and experience of SGML/XML authoring tools, such as ArborText Adept Editor, Contenta, or Adobe FrameMaker.