Technical Team Lead

O-Netrix Solutions Inc.; Williams Lake; On-site; CAD 75,000 - 83,000; Full time

Job summary

O-Netrix Solutions Inc. in Williams Lake, BC, seeks a Technical Lead / Senior Systems Lead to provide senior-level technical support and leadership within our IT Services team.

The role involves troubleshooting Level 3 issues, designing customer IT environments and guiding infrastructure projects. The candidate will mentor IT technicians, establish technical standards, and work with Microsoft 365, Entra ID, Windows Server, networking, firewalls, virtualization, cloud services, and

Qualifications

• 5 years of IT experience with senior-level capabilities.
• Strong experience with Microsoft 365, Windows Server and network infrastructure.
• Experience troubleshooting complex server, network and end-user IT issues.
• Valid Class 5 BC Driver's Licence.
• Clean/acceptable Criminal Record Check.
• Legally entitled to work in Canada.
• Ability to work independently and as part of a technical team.
• Strong written and verbal communication skills.
• Ability to work directly and professionally with business customers.

Responsibilities

• Troubleshoot complex Level 3 technical issues.
• Design and implement customer IT environments.
• Lead infrastructure projects, migrations and upgrades.
• Provide technical guidance and mentorship to other IT technicians.
• Assist in establishing technical standards and best practices.

Skills

Senior IT experience

Microsoft 365

Windows Server

Networking

Cybersecurity knowledge

Tools

Microsoft 365

Entra ID

Windows Server

Networking

Firewalls

Virtualization

Cloud services

Backup/Disaster Recovery

Job description

Technical Lead / Senior Systems Lead – IT Services

Employer: O-Netrix Solutions Inc.

Location: Williams Lake, BC

Employment: Permanent, Full-Time

Wage: $75,000–$83,000+ per year, depending on experience and qualifications

Job Description

O-Netrix Solutions Inc. is seeking an experienced Technical Lead / Senior Systems Lead to provide senior-level technical support and leadership within our IT Services team.

The successful candidate will troubleshoot complex Level 3 technical issues, design and implement customer IT environments, and lead infrastructure projects, migrations and upgrades. The position works with Microsoft 365, Entra ID, Windows Server, networking, firewalls, virtualization, cloud services, backup/disaster recovery and cybersecurity. The position will also provide technical guidance and mentorship to other IT technicians and assist in establishing technical standards and best practices.

• 5 years of relevant IT experience, with demonstrated senior-level technical capabilities
• Strong experience with Microsoft 365, Windows Server and network infrastructure
• Experience troubleshooting complex server, network and end-user IT issues
• Valid Class 5 BC Driver's Licence
• Clean/acceptable Criminal Record Check
• Legally entitiled to work in Canada
• Ability to work independently and as part of a technical team
• Strong written and verbal communication skills
• Ability to work directly and professionally with business customers

Preferred Qualifications

Experience in a Managed Service Provider (MSP) environment and experience with Microsoft Entra ID, cybersecurity, virtualization, firewalls and backup/disaster recovery are considered assets.

Why Work at O-Netrix?

• O-Netrix Solutions is a locally based technology company where senior employees have the opportunity to directly influence technical standards, solutions and how services are delivered. As a smaller organization, employees work closely with customers, technical staff and company ownership.