Technical Support Trainee - Hardware

Placements24; Kimberley; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Hands-on training

Mentorship from technicians

Path to hardware certification

Competitive trainee salary

Job summary

Placements24 is seeking individuals for a Technical Support Trainee role in Kimberley, Canada. The position focuses on hands-on hardware installation, maintenance, and repair, with mentorship from skilled technicians and opportunities to progress toward certification.

The apprenticeship emphasizes diagnosing hardware issues, working with desktops, laptops, printers, and peripherals, and gaining practical experience in a fast-paced hardware support environment.

Qualifications

• Matric certificate or equivalent qualification.
• Interest in computer hardware and electronics.
• Basic understanding of computer components and their functions.
• Good troubleshooting and problem-solving skills related to physical components.
• Ability to follow technical procedures and documentation.
• Willingness to learn and develop hardware repair skills.

Responsibilities

• Assist in diagnosing and resolving hardware faults and failures.
• Perform installations, upgrades, and replacements of computer hardware components.
• Maintain and repair desktops, laptops, printers, and peripherals.
• Conduct routine hardware maintenance and diagnostic checks.
• Manage hardware inventory and track repair status.
• Provide end-user support for hardware-related issues.

Skills

Troubleshooting hardware

Hardware basics

Mechanical/electronics interest

Problem-solving

Willingness to learn

Education

Matric certificate or equivalent

Job description

About the Role

Our client is seeking individuals with a passion for hardware to join as Technical Support Trainees specializing in hardware support in Kimberley . This apprenticeship provides hands‑on experience in the installation, maintenance, and repair of computer hardware and related peripherals. You will work closely with our experienced technical team, diagnosing and resolving hardware issues for our users. This role is ideal for mechanically inclined individuals who enjoy troubleshooting physical components and building a career in hardware support.

Key Responsibilities

• Assist in diagnosing and resolving hardware faults and failures.
• Perform installations, upgrades, and replacements of computer hardware components.
• Maintain and repair a range of IT equipment, including desktops, laptops, printers, and peripherals.
• Conduct routine hardware maintenance and diagnostic checks.
• Manage hardware inventory and track repair status.
• Provide end-user support for hardware-related issues.

Requirements

• Matric certificate or equivalent qualification.
• A strong interest in computer hardware and electronics.
• Basic understanding of computer components and their functions.
• Good troubleshooting and problem‑solving skills related to physical components.
• Ability to follow technical procedures and documentation.
• Willingness to learn and develop hardware repair skills.

Benefits

• Practical, hands‑on training in computer hardware repair and maintenance.
• Opportunity to work with a variety of hardware technologies.
• Competitive trainee salary and potential for bonuses.
• Mentorship from skilled hardware technicians.
• Pathway to becoming a certified hardware technician.