Field Service Technician - Industrial Automation

Placements24; Kimberley; Hybrid; CAD 36,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Retirement fund

Professional development

Job summary

Placements24 is seeking a Field Service Technician for Kimberley to provide on-site technical support across diverse industrial sectors. You will diagnose, repair, and maintain robotic systems, PLC-controlled machinery, and automated production lines, ensuring peak performance and uptime.

You will perform preventive maintenance, troubleshoot complex issues, install and test new systems, and train client staff, while maintaining accurate service reports.

Qualifications

• Relevant technical qualification in Electrical, Mechanical, or Mechatronics.
• Minimum 5 years as Field Service Technician in industrial settings.
• Strong understanding of PLCs, HMIs, VFDs, servo drives.

Responsibilities

• Diagnose, repair, and maintain industrial equipment including robotic systems and automated lines.
• Perform scheduled preventative maintenance and inspections.
• Respond to service calls and onsite repairs for clients.
• Conduct system diagnostics using specialized tools to identify root causes.
• Install, commission, and test new equipment per specifications.
• Provide technical guidance to client personnel and train operators.

Skills

Electrical troubleshooting

Mechanical aptitude

Diagnostics & testing

Customer interaction

Valid driver's license

Education

Electrical/Mechatronics/Mechanical diploma

Tools

Multimeters

Oscilloscopes

PLC/HMI testing tools

Diagnostic software

Job description

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and dedicated Field Service Technician to join their dynamic team in Kimberley, Northern Cape. This role is crucial for ensuring the optimal performance and longevity of our client's advanced machinery and systems. You will be instrumental in providing on-site technical support, troubleshooting complex issues, and performing preventative maintenance to minimize downtime and maximize operational efficiency for a diverse client base across various industrial sectors. This is an exciting opportunity to work with cutting-edge technology and contribute to critical infrastructure projects within the region. The successful candidate will operate in a hybrid capacity, balancing essential field work with remote diagnostic and reporting duties.

Key Responsibilities

• Diagnose, repair, and maintain a wide range of industrial equipment, including robotic systems, PLC-controlled machinery, and automated production lines.
• Perform scheduled preventative maintenance and inspections to identify potential issues before they cause failures.
• Respond promptly to service calls and emergency repair requests, providing on-site technical assistance to clients.
• Conduct thorough system diagnostics, utilizing specialized tools and software to pinpoint root causes of malfunctions.
• Install, commission, and test new equipment and systems according to specifications.
• Provide technical guidance and training to client personnel on equipment operation and basic maintenance procedures.
• Maintain accurate and detailed service reports, documenting all work performed, parts used, and recommendations.
• Collaborate with the engineering and support teams to resolve complex technical challenges and contribute to product improvement initiatives.
• Ensure compliance with all safety regulations and company policies during service operations in Kimberley.
• Manage service parts inventory and ensure timely reordering to maintain operational readiness.

Requirements

• A relevant technical qualification in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• Minimum of 5 years of proven experience as a Field Service Technician, preferably within industrial automation or manufacturing environments.
• Strong understanding of industrial control systems, including PLCs, HMIs, VFDs, and servo drives.
• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
• Experience with diagnostic tools, multimeters, oscilloscopes, and other relevant testing equipment.
• Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.
• Strong communication and interpersonal skills, with the ability to effectively interact with clients and team members.
• Must possess a valid driver's license and be willing to travel extensively within the Northern Cape region.
• Ability to work independently and manage time effectively in a dynamic environment.
• Familiarity with safety protocols in an industrial setting is essential.

Benefits

• Competitive annual salary of R , commensurate with experience.
• Opportunity to work with advanced automation technologies.
• Professional development and training opportunities.
• Company vehicle and fuel allowance provided for business travel.
• Contribution to a reputable retirement fund.
• Comprehensive medical aid package.
• Performance-based bonuses.
• A supportive and collaborative work environment within the Kimberley community.