Technical Solutions & Delivery Manager at symplistic.ai

symplistic.ai; Vaughan; On-site; CAD 108,000 - 132,000; Full time

Benefits offered by this job

Comprehensive group benefits

Flexible vacation policy and paid time

Direct mentorship and learning fromsen

Grow within a fast-scaling AI firm

Job summary

symplistic.ai in Vaughan, Ontario, is hiring a Technical Solutions & Delivery Manager to oversee client engagements from discovery through implementation and ongoing support. You will coordinate engineering, AI, and consulting teams to ensure on-time delivery and high client satisfaction.

You will lead our Canadian team, mentor engineers and consultants, assist with recruitment, and contribute technically when needed while presenting to executives and stakeholders.

Qualifications

• 5+ years of experience leading software implementation, consulting, or technical delivery projects.
• Strong software development experience with the ability to write production-quality code.
• Experience with Python, React and/or JavaScript/TypeScript (additional languages are a plus).
• Experience with cloud platforms such as IBM, Azure, AWS, and/or Google Cloud.
• Hybrid work schedule: 3–4 days per week in-office.

Responsibilities

• Consulting Delivery & Project Management – Lead multiple client engagements from discovery through implementation and ongoing support; manage plans, schedules, budgets, and resources.
• Client Engagement & Pre-Sales – Lead customer meetings, workshops, and executive presentations; develop solution proposals with sales leadership.
• Lead Our Canadian Team – Provide day-to-day leadership for our Canadian team; mentor engineers and consultants; assist with recruiting and development.
• Technical Leadership – Review code and architectures; assist with solution design and planning; stay current on AI technologies.

Skills

Delivery leadership

Client engagement

Technical leadership

Pre-sales experience

Software development

Job description

Technical Solutions & Delivery Manager at symplistic.ai in Vaughan, ON, CA. This Full time on site position offers great opportunities for career growth.

About symplistic.ai

symplistic.ai is a forward-thinking AI company headquartered in Bonita Springs, Florida, USA and Woodbridge, Ontario, Canada. We specialize in Agentic AI solutions, enterprise consulting, and innovation delivery. Our team builds autonomous AI agents to solve real-world business challenges, delivering scalable, intelligent systems that integrate seamlessly into enterprise environments.

About the Role

As the AI Delivery & Solutions Manager, you will play a critical role throughout the customer journey, from initial product demonstrations and solution design through implementation and long-term success. You will manage consulting engagements, represent symplistic.ai during customer meetings and pre-sales activities, lead our Canadian team, and provide technical leadership to ensure successful project delivery. This is not a traditional project management position. We are looking for someone who is equally comfortable presenting to executives, discussing architecture with engineers, managing delivery timelines, and contributing technically when needed.

Key Responsibilities

• Consulting Delivery & Project Management – Lead multiple client engagements from discovery through implementation and ongoing support. Develop and manage project plans, schedules, budgets, and resource allocations. Coordinate internal engineering, AI, and consulting teams to deliver successful outcomes. Manage client expectations and provide regular project updates. Identify project risks and proactively resolve delivery challenges. Ensure projects are delivered on time, within scope, and with exceptional client satisfaction.
• Client Engagement & Pre-Sales – Serve as a trusted advisor throughout the customer lifecycle. Lead customer meetings, workshops, and executive presentations. Demonstrate symplistic.ai products and AI solutions during pre-sales engagements. Understand client business challenges and translate them into technical solutions. Collaborate with sales and leadership to develop solution proposals and implementation approaches. Build strong, long-term relationships with customers. Represent the company professionally at customer meetings, conferences, and industry events when appropriate.
• Lead Our Canadian Team – Provide day-to-day leadership for our Canadian team. Mentor, coach, and support engineers and consultants. Assist with recruiting, onboarding, and employee development. Foster a collaborative, high-performing culture. Coordinate local resources and help scale our Canadian presence. Work closely with executive leadership on strategic initiatives and operational improvements.
• Technical Leadership – Contribute to software development when appropriate. Review code, architecture, and technical designs. Assist engineering teams with solution architecture and implementation planning. Help troubleshoot technical issues during project delivery. Estimate technical work and assist with project planning. Stay current on emerging AI technologies, cloud platforms, and software engineering best practices.

Qualifications Required

• 5+ years of experience leading software implementation, consulting, or technical delivery projects.
• Strong software development experience with the ability to write production-quality code.
• Experience with Python, React and/or JavaScript/TypeScript (additional languages are a plus).
• Experience with cloud platforms such as IBM, Azure, AWS, and/or Google Cloud.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable presenting technical solutions to executive and business audiences.
• Proven experience managing customer relationships and leading client-facing meetings.
• Strong organizational and project management skills.
• Ability to manage multiple priorities in a fast-paced consulting environment.
• Candidates must be legally authorized to work in Woodbridge, Ontario, Canada.
• Hybrid work schedule: 3–4 days per week in-office.

Preferred Experience delivering AI, machine learning, or Generative AI solutions.

• Experience delivering AI, machine learning, or Generative AI solutions.
• Experience with Large Language Models (OpenAI, Anthropic, Google Gemini, or similar).
• Experience working in consulting or professional services.
• Agile, Scrum, or PMP certification.
• Experience building enterprise software applications.
• Experience supporting pre-sales or solution engineering activities.

What We're Looking For

• Enjoys working directly with clients.
• Is confident presenting and demonstrating technology.
• Can communicate equally well with executives, business stakeholders, and software engineers.
• Is organized, proactive, and solutions-oriented.
• Takes ownership and follows through on commitments.
• Leads by example and enjoys mentoring others.
• Is technically curious and excited about the future of AI.
• Is willing to roll up their sleeves and contribute wherever needed.

Benefits

• Comprehensive group benefits
• Flexible vacation policy and paid time off
• Direct mentorship and learning from senior leaders
• Opportunity to grow within a fast-scaling AI firm

Compensation $120,000 CAD (Plus Bonus) Pay: From $120,000.00 per year Work Location: In person