Technical Solutions Consultant New

Banyan Software; Canada; Remote; CAD 70,000 - 85,000; Full time

Job summary

Banyan Software, via Millennium Computer Systems Limited (MCSL), seeks a Technical Solutions Consultant to diagnose and fix issues for higher-education clients using Oracle SQL/PLSQL. The role involves direct client interaction, writing and adapting code, and delivering custom development within MCSL's environment.

Candidates should have 3–5 years of hands-on Oracle SQL/PLSQL experience, strong communication skills, and the ability to work Pacific Time hours.

Qualifications

• 3–5 years of hands-on development with Oracle SQL and PL/SQL.
• Strong verbal and written communication, including client interaction.
• Ability to work 8:00 a.m. – 5:00 p.m. Pacific Time.

Responsibilities

• Work directly with MCSL's higher-education clients to diagnose and fix technical issues in their environments
• Write and change Oracle SQL and PL/SQL code to fix client issues, and carry those fixes into MCSL's own development environment where needed
• Deliver custom development for clients as needed
• Explain technical problems, fixes and next steps clearly to client stakeholders
• Work closely with the Technical Solutions lead and take ownership of a growing share of the team's client work

Skills

Oracle SQL

PL/SQL

Client communication

Time zone alignment

Job description

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.

Technical Solutions Consultant – Millennium Computer Systems Limited (MCSL)

Location: Remote, Canada (Pacific Time preferred)
Working hours: 8:00 a.m. – 5:00 p.m. Pacific Time
Employment type: Full-time, permanent

About MCSL

Millennium Computer Systems Limited (MCSL) has built software for higher education since 1996. The company started out implementing Banner systems for colleges and universities, then built its own reporting suite, Millennium FAST (Fast Administrative Support Tools). FAST is a web-based reporting and analytics platform that sits alongside major ERPs, including Ellucian Banner and Oracle PeopleSoft. It covers financial, student and financial aid, HR, and budgeting and forecasting reporting. Colleges and universities in Canada, the US and Australia use FAST to deliver more than 20 million reports a year, and MCSL reports a 98% client retention rate.

MCSL is part of Banyan Software. Banyan aims to be the best permanent home for software businesses that serve specialized industries. It buys, grows and holds companies for the long term, backed by permanent capital, and helps its portfolio companies modernize through shared AI expertise and operational discipline. Banyan was founded in 2016, operates more than 120 portfolio companies across North and South America, Europe and APAC, and has been on the Inc. 5000 list six years in a row.

Responsibilities:

• Work directly with MCSL's higher-education clients to diagnose and fix technical issues in their environments
• Write and change Oracle SQL and PL/SQL code to fix client issues, and carry those fixes into MCSL's own development environment where needed
• Deliver custom development for clients as needed
• Explain technical problems, fixes and next steps clearly to client stakeholders
• Work closely with the Technical Solutions lead and take ownership of a growing share of the team's client work

What you'll bring

Required

• 3–5 years of hands-on development experience with Oracle SQL and PL/SQL. This must include writing and changing code, not only support or triage.
• Strong verbal and written communication, including the ability to work directly with clients
• Ability to work 8:00 a.m. – 5:00 p.m. Pacific Time

Strongly preferred

• Experience with Ellucian Banner, either technical or functional

Nice to have

• Experience in higher education or with university and college clients
• A broad technical background and a track record of picking up new languages and tools quickly

We're looking for someone who wants to grow with the role and take on more responsibility over time.

Compensation, remote work and vacancy

• Salary range: $70,000 - 85,000 CAD base, depending on experience
• Remote: Fully remote within Canada. Pacific Time preferred. All roles work 8:00 a.m. – 5:00 p.m. Pacific Time.
• Vacancy: This posting is for an existing vacancy.
• Use of AI: We use artificial intelligence to help screen, assess or select applicants.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Recruitment Notice

Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation.