Technical Services Representative, WebGen (Sudbury, ON)

Orica Limited; Northeastern Ontario; Hybrid; CAD 84,000 - 100,000; Full time

Benefits offered by this job

Medical on the first day

Dental on the first day

Life, Disability and AD&D Insurance

Short and Long Term Disability

Pension / DCPP

Paid holidays

Paid Time Off

Job summary

Orica seeks a Technical Services Representative, WebGen in Sudbury, Ontario. The role supports clients in Eastern Canada, with a hands-on focus on integrating WebGen wireless blasting from design to field execution and troubleshooting.

You will be the technical partner, ensuring safe operation, coaching clients, and maintaining data integrity while coordinating with field teams. The position offers rotation schedules and a competitive salary.

Qualifications

• 1–2 years blasting experience in mining operations (underground preferred).
• 1–2 years mine planning or related mining experience.
• Bachelor’s degree or college diploma in mining, civil, surveying, geology, or related field, or equivalent experience.
• Project management capability.
• Strong troubleshooting, problem-solving, and investigative skills.
• Excellent interpersonal and communication skills.
• Bilingual English and French preferred.

Responsibilities

• Lead safe implementation: apply safe operating procedures, support safety initiatives, and ensure required risk assessments and required inductions are completed.
• Support field execution: encode WebGen primers, supervise correct loading into blast holes, and oversee firing per procedures and client approvals.
• Partner with clients: lead day-to-day technical communication, provide WebGen coaching, build client relationships.
• Contribute to blast design: work with client’s drill and blast engineering team on WebGen-inclusive designs.
• Manage technical data: ensure blast design, loading and firing data are recorded, downloaded, stored, and controlled per procedures.
• Troubleshoot and maintain equipment: identify issues and coordinate maintenance for system reliability.
• Plan for service continuity: forecast WebGen usage and manage site inventory.
• Measure and communicate value: track KPIs and provide progress reports to client and Orica.
• Drive continuous improvement: identify new opportunities to apply WebGen and other Orica technologies.

Skills

blasting experience

mine planning

project management

troubleshooting

interpersonal skills

bilingual (EN/FR)

Education

Bachelor’s degree or college diploma in mining, civil, surveying, geology

Job description

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Technical Services Representative - WebGen

Date: 20 Aug 2026

Location: Sudbury, ON, CA, P3C 4Z3

Company: Orica

About Orica

About the role - Technical Services Representative, WebGen (Sudbury, ON)

We are glad to announce a new opportunity as a Technical Services Representative, WebGen. This position is a replacement.

Help shape the future of blasting through digital technology and automation!

Location: This role is to support our clients in Eastern Canada

Rotation schedule available:

• 7 days of work for 7 days off
• 14 days of work for 14 days off

Build your career at the forefront of mining technology

WebGen is changing how blasting is planned and delivered. In this hands‑on technical role, you will help clients safely and reliably integrate the WebGen wireless blasting service at their sites, from blast design and field execution to troubleshooting, performance reporting, and continuous improvement.

WebGen™ is the world’s first commercial wireless blasting system, delivering step change improvements in safety, productivity and blast reliability. It removes the constraints of wired initiation, enabling customers to enhance safety, improve productivity and unlock new opportunities across underground and surface mining.

You will serve as a trusted technical partner for both the client and Orica, combining engineering knowledge, practical problem‑solving, and strong relationship skills to deliver successful outcomes.

What you will be doing

• Lead safe implementation: Apply Orica and client safe operating procedures, support Health & Safety initiatives, and ensure required WebGen risk assessments, approvals, inductions, and change processes are completed.
• Support field execution: Encode WebGen primers, directly supervise correct loading into the corresponding blast holes, and oversee firing in line with approved blasting procedures and client-approved blasts.
• Partner with clients: Lead day‑to‑day technical communication, provide WebGen coaching, and build strong client operational and technical relationships throughout service delivery.
• Contribute to blast design: Work with or support the client’s drill and blast engineering team on blast designs that incorporate WebGen.
• Manage technical data: Ensure blast design, loading, and firing data is recorded, downloaded, stored, and controlled in accordance with WebGen procedures.
• Troubleshoot and maintain equipment: Identify and resolve technical issues and coordinate maintenance of firing equipment to support WebGen system reliability.
• Plan for service continuity: Forecast WebGen usage and manage site inventory requirements.
• Measure and communicate value: Track field‑based key performance indicators and provide regular progress reports to the client and Orica.
• Drive continuous improvement: Identify and evaluate new opportunities to apply WebGen plus other Orica technologies and improve client outcomes.

What you will bring

• 1 to 2 years of blasting experience in mining operations; underground experience is preferred
• 1 to 2 years of experience in mine planning or other equivalent mining experience
• Bachelor’s degree or college diploma in mining, civil, surveying, geology, or a related engineering field, or equivalent experience
• Project management capability
• Strong troubleshooting, problem‑solving, and investigative skills
• Excellent interpersonal and communication skills
• Bilingual English and French, preferred

Why Join Orica

At Orica, the energy of our people drives change and shapes our future. Our work spans explosives, blasting systems, mining chemicals, geotechnical monitoring, digital solutions, and services.

• Build expertise in an innovative digital blasting technology
• Learn from talented colleagues across multiple technical disciplines
• Grow through flexible and diverse career paths
• Work in a collaborative, connected, and safety‑focused culture
• Receive competitive pay based on your experience, knowledge, skills, abilities, internal equity, and market data

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Compensation

Between $84,000 and $100,000 per year

Eligible for short-term incentive

Benefits (Full Time Employees)

• Medical on the first day worked. Basic module paid by the employer.
• Dental on the first day worked. Basic module paid by the employer.
• Life, Disability and Accidental Death & Dismemberment Insurance
• Short and Long Term Disability
• Retirement / Defined Contribution Pension Plan (DCPP)
• Holidays - twelve nationally and/or provincially recognized holidays per calendar year
• Paid Time Off

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Our recruitment process uses AI to help screen applications and identify candidates with relevant qualifications. While AI assists with the review, all applications receive a human review by our recruiting team. Our goal is to ensure a swift, objective, and fair evaluation of all applicants. Candidates will be notified in more detail as they progress through the application stages.

Orica is committed to building a diverse and inclusive culture where our people feel engaged, respected, and connected.