Technical Sales Representative - Commercial Sales

Alliance Door Products, LLC; Calgary; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Extended medical, dental, and vision

Life insurance

RRSP

Employee referral bonus

Career growth opportunities

Team events

Job summary

Alliance Door Products is seeking a Technical Sales Representative with commercial sales experience in the door industry or related building/construction sectors. The role focuses on Inside technical sales, customer service, quoting, order management, and some outside sales.

You will develop relationships with commercial contractors, builders, developers, architects, and distributors, providing technical product solutions and timely service as part of a growing team.

Qualifications

• 2+ years of commercial sales, inside sales, or customer service experience.
• Experience in the door industry, building products, construction, millwork, architectural products, or related industry.
• Experience selling to commercial contractors, builders, developers, architects, distributors, or construction professionals.

Responsibilities

• Develop and maintain relationships with commercial customers and industry professionals.
• Identify and pursue sales opportunities within commercial and multi-family building sectors.
• Conduct customer visits and support outside sales activities.
• Prepare accurate quotations, estimates, and pricing for commercial projects.
• Understand project requirements and recommend door, hardware, millwork, and building product solutions.
• Process customer and vendor purchase orders accurately and efficiently.
• Respond to inquiries and provide knowledgeable product and technical support.

Skills

Commercial sales

Technical sales

Inside sales

Relationship building

Communication

Job description

Only Canadian-based applicants will be considered

Alliance Door Products is looking for a Technical Sales Representative with commercial sales experience in the door industry or a related building/construction industry.

If you have experience selling to commercial contractors, builders, developers, distributors, architects, or other construction professionals, and you enjoy developing customer relationships, identifying sales opportunities, and providing technical product solutions, this could be a great opportunity to join our growing team.

Door, hardware, millwork, or building products experience is strongly preferred.

About the Role

This position combines inside technical sales, customer service, quoting, order management, and outside sales. Approximately 10–15% of the role will involve outside sales, with a focus on customers involved in multi-family, commercial, and building projects.

You will work closely with customers and internal teams to provide product solutions, prepare quotations, manage orders, follow up on opportunities, and ensure customers receive accurate and timely service.

Key Responsibilities

• Develop and maintain relationships with commercial customers, contractors, builders, developers, and other industry professionals.
• Identify and pursue sales opportunities within the commercial and multi-family building sectors.
• Conduct customer visits and support outside sales activities.
• Prepare accurate quotations, estimates, and pricing for commercial projects.
• Understand customer and project requirements and recommend appropriate door, hardware, millwork, and building product solutions.
• Process customer and vendor purchase orders accurately and efficiently.
• Respond to customer inquiries and provide knowledgeable product and technical support.
• Follow up on quotations and actively work to convert opportunities into orders.
• Track orders from quotation through delivery and communicate updates to customers.
• Work with vendors and internal departments to resolve product, pricing, delivery, and order-related issues.
• Provide professional, responsive, and solution-focused customer service.
• Build strong knowledge of Alliance products, systems, and processes.
• Support the growth of existing accounts and development of new commercial business.

What We're Looking For

Our ideal candidate has:

• 2+ years of commercial sales, technical sales, inside sales, or customer service experience.
• Experience in the door industry, building products, construction, millwork, architectural products, or a related industry.
• Experience working with commercial contractors, builders, developers, architects, distributors, or construction professionals.
• A proven ability to develop and maintain strong customer relationships.
• Strong communication, organization, and follow-through skills.
• Excellent attention to detail and accuracy.
• The ability to manage multiple quotations, orders, projects, and customer requests at the same time.
• The ability to quickly learn technical product information and apply it to customer needs.
• Strong problem-solving and decision-making skills.
• The ability to work independently while contributing effectively to a team.
• Strong Microsoft Office and general computer skills.
• Experience with estimating, costing, pricing, or spreadsheets is preferred.
• A professional, customer-focused approach, including the ability to handle challenging customer situations.

About Alliance Door Products

Alliance Door Products is a leading manufacturer and distributor of residential and commercial doors, architectural interior and exterior doors, door systems, hardware, and millwork products across Canada and the US.

As a family-owned-and-operated business, we strive to be honorable in all we do, help others, pursue excellence, and grow profitably. We are committed to serving our customers and the communities where we live and work through excellence in business, quality products, and dependable service.

• Extended medical, dental, and vision coverage
• Life insurance
• Disability benefitsRegistered Retirement Savings Plan (RRSP)
• Employee referral bonus program — value of up to $775 per year, per referral
• Career growth and development opportunities
• Staff lunches, BBQs, outings, and other team events