Technical Sales Representative

Viking Fire Protection Inc.; Toronto; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Paid holidays

Personal days

Insurance plan

RRSP with employer contributions

Training opportunities

Employee recognition

Job summary

Viking Fire Protection Inc. is seeking a Fire Alarm Technical Sales Representative at our Vaughan, Ontario branch.

You will review inspection reports, prepare repair quotations, and coordinate with multiple teams to ensure accurate, timely quotes and scheduling. Success factors include a college diploma in fire protection or related field, 3+ years in fire protection, knowledge of codes, and a valid driver’s license.

Qualifications

• College diploma or equivalent experience in fire protection or related field.
• 3+ years of relevant experience in fire protection or prevention.
• Knowledge of standards and codes governing fire protection and alarm systems.
• Experience with fire protection products and systems.
• Valid driver’s license required.

Responsibilities

• Review inspection reports and prepare accurate repair quotations.
• Follow up with customers on outstanding deficiencies and recommended actions.
• Explain deficiencies, codes, scope, and pricing to clients.
• Coordinate with inspection, service and operations teams for labour, materials and scheduling.
• Prepare and submit deficiency quotations promptly.
• Track quotations and assist moving approved work into scheduling.
• Maintain strong customer relationships through timely communication.
• Clarify technical details with technicians and supervisors to ensure accurate quotes.
• Assist with pricing concerns and scope clarifications.

Skills

Troubleshooting

Fire alarm systems installation

Customer relationship management

Driver's license

Independent work

Education

College diploma or equivalent (Fire protection / Building mechanics / Civil engineering)

Tools

CFAA certification

Job description

Reporting to the Inspection Division Manager, our Viking Vaughan branch is seeking a Fire Alarm Technical Sales Representative. With nearly a century of expertise, Viking Fire Protection has built a trusted reputation based on its commitment to delivering advanced and reliable fire protection products and services that meet the highest standards and client expectations. Join Viking and help us continue our mission to protect people’s lives, properties, and valuable assets.

Main responsibilities include, but are not limited to:

• Review inspection reports and identified deficiencies to prepare accurate repair quotations
• Follow up with customers regarding outstanding deficiencies and recommended corrective actions
• Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing
• Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability
• Prepare and submit deficiency quotations in a timely manner
• Track open quotations, follow up on approvals, and help move approved work into scheduling
• Build and maintain strong customer relationships through professional and timely communication
• Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate
• Assist with resolving customer questions, pricing concerns, and scope clarifications

Success Factors:

• College diploma in fire protection, building mechanics, civil engineering, or high school diploma and equivalent relevant experience
• Experience in troubleshooting and/or installing fire alarm systems (an asset)
• At least 3 years of relevant experience in the fire protection or prevention industry
• Proficiency in standards and codes governing the conception and installation of automatic fire extinguishers systems
• Knowledge of products used in fire protection and fire alarm
• CFAA certification (an asset)
• Valid driver’s license
• Ability to work well independently

Why Join Viking?

• Viking values, respects, and supports the interests of its employees from all walks of life. We will consider all qualified candidates
• Competitive salary going from $70 000 – $95 000 based on competencies and experience
• 3 weeks of vacation from May 1st following 1 year of service, 12 paid Statutory Holidays and 5 paid personal days per year
• Comprehensive Group Insurance Plan upon hiring, including the virtual care platform Dialogue for a quick access to healthcare services in many Canadian provinces
• Group RRSP with employer contributions (4%) following 3 months of continuous service
• Supplemental training according to employee, market or company needs
• Years of service Recognition Program
• Viking is 100% Canadian Owned and Operated