Technical Sales Representative

VIKING FIRE PROTECTION INC; Toronto; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Vacation time

Statutory holidays

Personal days

Insurance plan

RRSP with employer contributions

Training programs

Recognition program

Job summary

Viking Fire Protection Inc. in Toronto is seeking a Technical Sales Representative to join our team. Reporting to the Inspection Division Manager, you will review reports, prepare repair quotations, and coordinate with crews to meet client needs.

The role offers a permanent, full-time position with a salary range of $70,000–$95,000 CAD annually. Responsibilities include communicating with clients about deficiencies and pricing, tracking quotations, and building strong customer relationships.

Qualifications

• College diploma in fire protection, building mechanics, civil engineering, or high school diploma with equivalent relevant experience.
• Experience in troubleshooting and/or installing fire alarm systems is an asset.
• At least 3 years of relevant experience in the fire protection or prevention industry.
• Proficiency in standards and codes governing the conception and installation of automatic fire extinguishing systems.
• Knowledge of products used in fire protection and fire alarm.
• CFAA certification (an asset).
• Valid driver’s license.
• Ability to work well independently.
• Strong customer service skills.

Responsibilities

• Review inspection reports and identified deficiencies to prepare accurate repair quotations.
• Follow up with customers regarding outstanding deficiencies and recommended corrective actions.
• Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing.
• Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability.
• Prepare and submit deficiency quotations in a timely manner.
• Track open quotations, follow up on approvals, and help move approved work into scheduling.
• Build and maintain strong customer relationships through professional and timely communication.
• Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate.
• Assist with resolving customer questions, pricing concerns, and scope clarifications.

Skills

Customer service

Independent worker

Communication

Education

College diploma in fire protection / related field

High school diploma with equivalent experience

Tools

CFAA certification

Driver’s license

Job description

Technical Sales Representative

VT-133

Location : Toronto Status : Permanent, Full-Time Salary : $70 000 - $95 000

Job Description

Reporting to the Inspection Division Manager, our Viking Vaughan branch is seeking a Fire Alarm Technical Sales Representative. With nearly a century of expertise, Viking Fire Protection has built a trusted reputation based on its commitment to delivering advanced and reliable fire protection products and services that meet the highest standards and client expectations. Join Viking and help us continue our mission to protect people’s lives, properties, and valuable assets.

Main responsibilities include, but are not limited to:

• Review inspection reports and identified deficiencies to prepare accurate repair quotations
• Follow up with customers regarding outstanding deficiencies and recommended corrective actions
• Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing
• Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability
• Prepare and submit deficiency quotations in a timely manner
• Track open quotations, follow up on approvals, and help move approved work into scheduling
• Build and maintain strong customer relationships through professional and timely communication
• Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate
• Assist with resolving customer questions, pricing concerns, and scope clarifications

Success Factors:

• College diploma in fire protection, building mechanics, civil engineering, or high school diploma and equivalent relevant experience.
• Experience in troubleshooting and/or installing fire alarm systems (an asset).
• At least 3 years of relevant experience in the fire protection or prevention industry
• Proficiency in standards and codes governing the conception and installation of automatic fire extinguishers systems.
• Knowledge of products used in fire protection and fire alarm.
• CFAA certification (an asset).
• Valid driver’s license.
• Ability to work well independently.
• Strong customer service skills.

Why Join Viking?

• Viking values, respects, and supports the interests of its employees from all walks of life. We will consider all qualified candidates
• Competitive salary going from $70 000 - $95 000 based on competencies and experience
• 3 weeks of vacation from May 1st following 1 year of service, 12 paid Statutory Holidays and 5 paid personal days per year
• Comprehensive Group Insurance Plan upon hiring, including the virtual care platform Dialogue for a quick access to healthcare services in many Canadian provinces.
• Group RRSP with employer contributions (4%) following 3 months of continuous service
• Supplemental training according to employee, market or company needs
• Years of service Recognition Program
• Viking is 100% Canadian Owned and Operated

Industry Standards & Affiliation

Viking systems are designed and installed exclusively according to NFPA standards . Our team uses products that are recognized by ULC and FM Approved standards. Viking Fire Protection also meets pre-qualification requirements by several recognized organizations