Technical Sales Representative

Wainbee Limited; Saguenay; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Sales bonus

Employer-paid benefits

Pension plan

Job summary

Wainbee Limited in Chicoutimi is seeking a Technical Sales Representative to build strong customer relationships and deliver technical solutions. You will train customers, showcase products, and coordinate with marketing, support, and product development to maximize sales.

The role requires traveling to client sites and industry events as needed. Competitive salary plus a sales bonus, employer-paid benefits, and a pension plan with employer contributions are offered.

Qualifications

• Certificate/ diploma of collegial studies in a related discipline.
• 3–5 years of experience in industrial sales with a focus on solution sales.
• Mastery of Office 365 and ERP system.
• Excellent verbal and written communication to convey technical information.
• Consent to a Criminal Background Check and Driver's Abstract.

Responsibilities

• Build and nurture relationships with new and existing customers, understanding their technical needs.
• Provide effective technical solutions with deep product knowledge.
• Conduct training sessions to ensure customers are proficient with products.
• Keep customers informed about full capabilities and act as a resource for inquiries.
• Collaborate with inside sales, marketing, support, and product development to improve customer support.
• Develop strategies to surpass revenue and gross margin targets in the territory.

Skills

Industrial sales

Solution selling

Communication skills

Travel readiness

Independent work

Attention to detail

Education

College Certificate/Diploma

Tools

Office 365

ERP system

Job description

We are 100% employee-owned, which is reflected in how we value our people and how we support them.

Here's what you can expect when you join our team:

1. Growth Opportunities in the Mechanical and Industrial Sector

Wainbee offers a dynamic environment with ample opportunities for growth.

2. Competitive Compensation and Benefits

We value our employees and believe in recognizing their contributions. As a Technical Sales Representative at Wainbee, you can expect a competitive annual salary along with a sales bonus, employer-paid benefits, and a pension plan that includes an employer contribution.

3. Training and Support

While having technical knowledge is advantageous, we understand that not everyone enters the role with extensive experience. At Wainbee, we offer training and support to help you thrive in your position.

• Location: Chicoutimi
• Schedule: 8:00am to 5:00pm / 40 hours per week

Responsibilities:

Customer Service and Inside Sales Support

• Build and nurture strong relationships with new and existing customers, demonstrating an understanding of their technical needs.
• Provide effective technical solutions, showcasing a deeper knowledge of the product portfolio.
• Conduct training sessions for customers, ensuring they are well-versed in the proper use and maintenance of technical products.
• Keep customers informed about the full capabilities of the products, acting as a resource for their inquiries.
• Collaborate closely with inside sales teams, including marketing, technical support, and product development, to streamline communication and enhance customer support.

2. External Sales

• Improve and implement strategies to surpass specified revenue and gross margin targets within the designated territory.
• Develop a comprehensive understanding of key territory markets and Wainbee products/solutions, actively contributing to the development of markets and accounts.
• Foster and maintain close relationships with primary and complementary vendors, ensuring collaborative efforts enhance overall business outcomes.
• Conduct regular calls and interactions to nurture leads, understand customer requirements, and strategically position appropriate solutions.

3. Administrative

• Prepare, understand, and present project proposals to potential clients, emphasizing the unique value proposition of Wainbee's products and solutions.
• Analyze daily, monthly, and quarterly sales performance, identifying areas for improvement and implementing corrective measures as necessary.
• Follow up on quotes proactively, with the primary goal of converting quotes into orders and maximizing sales opportunities.
• Keep the CRM system up to date with accurate and relevant information, including opportunities, activities, quote status, and customer contact details.

To be considered for this position, candidates must meet the following requirements

• Completion of a Certificate/Diploma of Collegial Studies in a related discipline (preferably technical and/or commercial).
• 3-5 years of experience in industrial sales with a focus on solution sales and Industrial Sales.
• Mastery of Office 365 and the ERP system.
• Excellent verbal and written communication skills to effectively convey technical information and product details to clients.
• Consent to a Criminal Background Check and Driver's Abstract by Wainbee
• Ability to travel to client sites and industry events as needed to present solutions, conduct demonstrations, and build relationships.
• Physical strength and ability
  • Light lifting of marketing materials or product samples.
  • Demonstrate physical stamina for prolonged periods of standing, walking, and engaging in face-to-face interactions with clients.
  • Comfort and capability to operate a vehicle in various weather conditions.
• Work independently and stay motivated to achieve and exceed sales targets.
• Adapt to changing client requirements, market dynamics, and product knowledge.
• Flexibility to adjust to different work environments and client expectations.
• Strong emotional intelligence to navigate interpersonal relationships effectively.
• Sharp attention to detail for accurately presenting and explaining information to clients.
• Make informed decisions regarding product recommendations, pricing, and negotiation strategies during client interactions.