Technical Sales Manager – INDUSTRY ( Greater Toronto Area )

TotalEnergies Group; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

TEMCA, an affiliate under the TotalEnergies brand, is seeking a commercially oriented professional in Toronto to manage and expand a diverse customer portfolio across sectors such as steel, energy, and manufacturing. You will drive sales and margins through focused prospecting and maintain strong client relationships within a structured policy framework.

You will coordinate with the Technical and Training teams, participate in contract reviews, and help launch new ranges and offers, contributing

Responsibilities

• Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors.
• Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA.
• Provides technical support to customers and coordinates with the Technical and Training team.
• Participates in contract reviews and knowledge of the market, including prices and competition.
• Works in tandem with the Customer Service Advisor and contributes to new ranges and innovative offers.

Job description

• TEMCA is a 19-year-old affiliate producing and distributing lubricant products under the TotalEnergies brand across the country. The customer portfolio is mainly composed of Industrial Lubricant Distributors and direct sales to large industrial customers (Energy, Manufacturing, Food Processing, Ciment and Brick Manufacturing, etc)
• The market is highly competitive with the presence lubricant manufacturers as well as a multitude of macro-distributors organizing themselves with increasingly important structures.
• Customers have a long and complex buying and decision cycle in the industry.

Activities

Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors: steel, chemicals, energy, automotive, equipment manufacturers, food processing, etc.

• Applies and enforces QHSE procedures in accordance with the policy defined by the company.
• Consolidates the existing clientele with a concern for profitability.
• Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA (TotalEnergies Marketing Canada)
• Develops the service offer: ANAC (oil in service analysis), training, auditing...
• With the Key Accounts that are attached to him: coordinates and develops the sale of lubricants in connection with the other RTC (Technical Sales Manager).
• Ensures the traceability of the commercial relationship in SALSA (CRM tool): contacts, reports of visits, opportunities, ...
• Develops written technical-commercial proposals to customers if necessary.
• Provides technical support to customers and decides on the means to be implemented with his manager and the support of the Technical and Training team.
• Participates in the settlement of any disputes
• Handles contract reviews with customers.
• Participates in the knowledge of the market by providing all useful information (prices, competition, products, services).
• Analyzes results and participates in the development of objectives.
• Works in tandem with the Customer Service Advisor in the Customer Service Department
• Participates in the launch of new ranges and the development of our innovative commercial offers
• Contributes to the recovery of the debt.
• He/she is also a source of proposals aimed at facilitating day-to-day operations or improving the positioning of TotalEnergies.

Candidate Profile

• University degree in commerce, other or equivalent
• At least 5 years of proven commercial experienceOrganization and rigor
• Autonomy
• Business acumen, negotiation
• Dynamism, interpersonal skills
• Team and entrepreneurial spirit
• Analytical mind
• Mastery of MS Office

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.