Technical Sales Manager – INDUSTRY

TotalEnergies Group; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

TEMCA seeks a seasoned commercial professional to monitor and grow a diverse customer portfolio across steel, chemicals, energy, automotive, and other sectors. You will apply QHSE procedures and coordinate with technical teams to drive lubricants sales and margins.

You will manage prospects from SMEs to large industrials, develop service offers, maintain SALSA CRM records, and support debt recovery while building strong relationships and a proactive, entrepreneurial approach.

Qualifications

• University degree in commerce or equivalent.
• 5+ years of proven commercial experience.
• Organization and rigor, autonomy and business acumen.

Responsibilities

• Develop and manage a portfolio of customers and prospects across sectors (SMEs to major industrial units).
• Apply and enforce QHSE procedures as per company policy.
• Develop sales and margins through targeted prospecting per commercial policy.
• Develop service offers: ANAC, training, auditing.
• Coordinate with Key Accounts and RTC for lubricants sales.
• Maintain traceability of commercial relationships in SALSA CRM: contacts, visits, opportunities.
• Prepare written technical-commercial proposals for customers.
• Provide technical support and decide on actions with management and Training team.
• Participate in dispute resolution and contract reviews.
• Contribute market knowledge and assist in setting objectives.
• Collaborate with Customer Service and launch new ranges and offers.
• Support debt recovery and propose day-to-day operational improvements.

Skills

Organization and rigor

Autonomy

Business acumen

Negotiation

Dynamism

Interpersonal skills

Team and entrepreneurial spirit

Analytical mind

Education

University degree in commerce or equivalent

Tools

MS Office

Job description

• TEMCA is a 19-year-old affiliate producing and distributing lubricant products under the TotalEnergies brand across the country. The customer portfolio is mainly composed of Industrial Lubricant Distributors and direct sales to large industrial customers (Energy, Manufacturing, Food Processing, Ciment and Brick Manufacturing, etc)
• The market is highly competitive with the presence lubricant manufacturers as well as a multitude of macro-distributors organizing themselves with increasingly important structures.
• Customers have a long and complex buying and decision cycle in the industry.

Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors: steel, chemicals, energy, automotive, equipment manufacturers, food processing, etc.

• Applies and enforces QHSE procedures in accordance with the policy defined by the company.
• Consolidates the existing clientele with a concern for profitability.
• Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA (TotalEnergies Marketing Canada)
• Develops the service offer: ANAC (oil in service analysis), training, auditing...
• With the Key Accounts that are attached to him: coordinates and develops the sale of lubricants in connection with the other RTC (Technical Sales Manager).
• Ensures the traceability of the commercial relationship in SALSA (CRM tool): contacts, reports of visits, opportunities, ...
• Develops written technical-commercial proposals to customers if necessary.
• Provides technical support to customers and decides on the means to be implemented with his manager and the support of the Technical and Training team.
• Participates in the settlement of any disputes
• Handles contract reviews with customers.
• Participates in the knowledge of the market by providing all useful information (prices, competition, products, services).
• Analyzes results and participates in the development of objectives.
• Works in tandem with the Customer Service Advisor in the Customer Service Department
• Participates in the launch of new ranges and the development of our innovative commercial offers
• Contributes to the recovery of the debt.
• He/she is also a source of proposals aimed at facilitating day-to-day operations or improving the positioning of TotalEnergies.
• University degree in commerce, other or equivalent
• At least 5 years of proven commercial experience
• Organization and rigor
• Autonomy
• Business acumen, negotiation
• Dynamism, interpersonal skills
• Team and entrepreneurial spirit
• Analytical mind
• Mastery of MS Office