Technical Sales Manager – INDUSTRY ( Greater Toronto Area )

TotalEnergies; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

TEMCA, filiale affiliée à TotalEnergies Marketing Canada, est chargée de développer et de fidéliser un portefeuille de clients industriels (PME à grandes unités) dans divers secteurs. Vous assurez le suivi commercial, l'analyse des besoins et la proposition de solutions adaptées en respectant les procédures internes.

Vous collaborez avec le Technical Sales Manager et l'équipe Formation/Technique pour proposer ANAC, audits et services, tout en assurant le recouvrement et le reporting.

Qualifications

• Diplôme universitaire en commerce ou équivalent requis.
• Au moins 5 années d'expérience commerciale avérée.
• Organisation et rigueur incontournables.
• Autonomie exigée.
• Rigueur commercial et sens de la négociation.
• Dynamisme et aisance relationnelle.
• Esprit d'équipe et esprit d'entreprise.
• Maîtrise de MS Office.

Responsibilities

• Gérer et développer un portefeuille de clients et prospects (PME à grandes industries).
• Prospecter et accroître les marges selon la politique commerciale TEMCA.
• Développer l'offre de services (ANAC, formation, audit, etc.).
• Coordonner avec les grands comptes avec le Technical Sales Manager.
• Assurer la traçabilité CRM SALSA (visites, opportunités, rapports).
• Rédiger des propositions techniques-commerciales et apporter un support technique.
• Gérer les litiges et les revues de contrat.
• Participe à l'analyse de marché et au développement des objectifs.
• Travailler avec le Service Client et lancer de nouvelles gammes.
• Contribuer au recouvrement et à l'amélioration opérationnelle.

Skills

Organisation

Rigueur

Autonomie

Négociation

Dynamisme

Esprit d'équipe

Analyse

Education

Diplôme universitaire en commerce

Tools

MS Office

Job description

Contexte et environnement

• TEMCA is a 19-year-old affiliate producing and distributing lubricant products under the TotalEnergies brand across the country. The customer portfolio is mainly composed of Industrial Lubricant Distributors and direct sales to large industrial customers (Energy, Manufacturing, Food Processing, Ciment and Brick Manufacturing, etc)
• The market is highly competitive with the presence lubricant manufacturers as well as a multitude of macro-distributors organizing themselves with increasingly important structures.
• Customers have a long and complex buying and decision cycle in the industry.

Activités

Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors: steel, chemicals, energy, automotive, equipment manufacturers, food processing, etc.

Territory: Ontario

• Applies and enforces QHSE procedures in accordance with the policy defined by the company.
• Consolidates the existing clientele with a concern for profitability.
• Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA (TotalEnergies Marketing Canada)
• Develops the service offer: ANAC (oil in service analysis), training, auditing...
• With the Key Accounts that are attached to him: coordinates and develops the sale of lubricants in connection with the other RTC (Technical Sales Manager).
• Ensures the traceability of the commercial relationship in SALSA (CRM tool): contacts, reports of visits, opportunities, ...
• Develops written technical-commercial proposals to customers if necessary.
• Provides technical support to customers and decides on the means to be implemented with his manager and the support of the Technical and Training team.
• Participates in the settlement of any disputes
• Handles contract reviews with customers.
• Participates in the knowledge of the market by providing all useful information (prices, competition, products, services).
• Analyzes results and participates in the development of objectives.
• Works in tandem with the Customer Service Advisor in the Customer Service Department
• Participates in the launch of new ranges and the development of our innovative commercial offers
• Contributes to the recovery of the debt.
• He/she is also a source of proposals aimed at facilitating day-to-day operations or improving the positioning of TotalEnergies.

Profil du candidat

• University degree in commerce, other or equivalent
• At least 5 years of proven commercial experience
• Organization and rigor
• Autonomy
• Business acumen, negotiation
• Dynamism, interpersonal skills
• Team and entrepreneurial spirit
• Analytical mind
• Mastery of MS Office