Technical Publications Support

KF Aerospace; Hamilton; On-site; CAD 47,000 - 59,000; Full time

Benefits offered by this job

Health and Dental

Disability and Life Insurance

RRSP & Pension

EFAP

Job summary

KF Aerospace is seeking a Tech Pubs Support to provide technical documentation support for multiple business units, including Maintenance, QA, Engineering, and Production. You will interact with customers to update maintenance documentation on our intranet.

You will develop knowledge of library resources and aircraft systems, manage publications, and assist with audits and publishing tasks across KF facilities in Canada.

Qualifications

• Post-Secondary certification in Records Management or Office Administration.
• Minimum 2 years of Office Administration work preferred.
• Proficient in FrameMaker, Laserfiche, Word, Excel, Internet, SharePoint, andAdobe Professional.
• Strong organizational multitasking skills.
• Strong business writing skills.
• Independent, initiative-taking and able to prioritize work.
• Able to collaborate and communicate effectively.
• Able to maintain confidentiality.
• Have or be able to obtain Canadian government Controlled Goods Clearance.

Responsibilities

• Develops knowledge of library resources, technical drawings, and aircraft systems.
• Record, control, order, process and amend all technical publications; manage web-based publications.
• Order library documents and materials for departments and libraries.
• Track SDRs and SSDs.
• Assist QA with distribution of Quality Manuals, amendments, and training.
• Provide desktop publishing support for QA manuals and forms.
• Maintain audit sheet of all documentation.
• Review, edit, track, and file mandatory inspection reports.
• Respond to information requests and manage Convair/KF documents and STC materials.
• Publish library-related HTML docs to intranet; maintain SharePoint Library.

Skills

Multitasking

Business writing

Initiative-taking

Collaborative

Education

Post-Secondary certification in Records Management or Office Administration

Tools

FrameMaker

Laserfiche

Word

Excel

Internet

SharePoint

Adobe Acrobat Pro

Job description

Salary Range: $46,886.00 To $58,607.00 Annually

We’re all about the craft.

KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful city of Kelowna, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to over 1,100 highly skilled individuals. Our passion for our craft fuels everyproject we touch.

JOB OVERVIEW

Reporting to the Tech Pubs Group Supervisor, and as an initiative-taking Tech Pubs Support, you will perform a range of duties that provide technical documentation support for various business units at KF Aerospace such as Maintenance and Repair, Quality Assurance, Engineering, Production and Overhaul. You will also interact with customers to update their current maintenance documentation on our Intranet.

DUTIES AND RESPONSIBILITIES

• Develops a working knowledge of Library resources, technical drawings, and aircraft systems
• Record, control, order, process and amend all technical publications as required, including web-based publications at main base, sub-bases and customer supported libraries
• Order all library documents, manuals, and related materials for various departments, libraries
• Tracking Service Difficultly Reports (SDR's) and Structural Significant Details (SSD's)
• Assist QA in distributing, tracking of Quality Manuals, amendments, and training
• Provide Desktop publishing support for QA Manuals and Forms, as necessary
• Maintain a current audit sheet of all documentation
• Reviews, edits, tracks, and files mandatory inspection reports
• Responds to internal and external requests for information, according to direction/instruction in the Procedures manual including:
• Convair and/or KF engineering approved documents and manuals
• Convair and/or KF Supplemental Type Certificate (STC) documents
• Modification supplements for Aircraft Flight Manuals, Maintenance Manuals, and Illustrated Parts Catalog
• Posting of all library-related HTML documentation to our company intranet
• Maintain SharePoint Library to reflect current revision status and document location
• Respond to distribution tasks generated by Engineering in Laserfiche
• Maintain Master DND Library and co-ordinate material requests from Ottawa as requested for aircraft support
• Conduct annual DND Audits on an issued DND manuals and drawings

REQUIREMENTS

• Post-Secondary certification in Records Management or Office Administration
• Minimum 2 years of Office Administration work preferred
• Proficient in FrameMaker, Laserfiche, Word, Excel, Internet, SharePoint, and Adobe Professional
• Strong organizational multitasking skills
• Strong business writing skills
• This position is a stand-alone position therefore the successful candidate must be an initiative-taker, be able to prioritize, and use their research skills
• Must be a collaborator who uses effective communication skills
• Must be able to maintain confidentiality
• Possess or able to receive a Canadian government Controlled Goods Clearance

BENEFITS

• Health and Dental
• Short & Long-Term Disability, Life Insurance
• Health Spending Account & Personal (Wellness) Spending Account
• Paid vacation and Personal time off
• The opportunity to bank overtime
• Pension matching plan and voluntary RRSP
• Employee & Family Assistance Program (EFAP)
• A bonus program based on organizational performance

SALARY

The salary range for this role is KF wage band level 4, $46,886 - $58,607 annually. The technical skill level is assessed during the selection process. Note: The salary range maximum signifies full job knowledge.