Technical Product Owner

Rogers Communications; Brampton; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Rogers Communications is seeking a Technical Product Owner to manage the RBCEL middleware application, ensuring alignment with business objectives and technical requirements. The ideal candidate will bridge business needs with technical implementation, define the product roadmap, and collaborate with cross-functional teams to drive successful project delivery. The role is hybrid, requiring in-office presence three days a week, with an emphasis on fostering a diverse and inclusive work environment.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Paid time off for volunteering

Growth & development opportunities

Wellness programs

Qualifications

• Strong technical background and understanding of software development processes.
• Experience in product management, backlog management, and user story development.
• Excellent verbal and written communication skills.

Responsibilities

• Defining the product roadmap and measuring success.
• Translating complex technical requirements into actionable plans.
• Maintaining and prioritizing the product backlog.

Skills

Facilitation

Organizational Skills

Problem Solving

Decision Making

Education

Bachelor’s Degree in Computer Science, Engineering, Information Systems

Tools

Jira

Confluence

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers is seeking a candidate with the right aptitude, competencies, and skills to join its growing RBCEL.RBCEL – Rogers Business Common Experience Layer application – middleware application for assisted and self serve Digital channels serving Rogers business customers (MBH, BSSs, RD, EDSM, RB360, SF… )

The RBCEL Technical Product Owner will manage RBCEL work intake and work with Enterprise architects and RBCEL applications architects and technical leads on the best solution approach. Reporting to the Senior Manager of RBCEL, this is a Management-level role accountable for the successful delivery and KPIs for RB middleware.

RBCEL Technical Product Owner combines the strategic vision of a Product Owner with a strong technical understanding to ensure products meet business objectives and technical requirements. Responsible for defining, prioritizing, and implementing features, acting as a bridge between business needs and technical implementation.

What you’ll do:

• Defining the product roadmap, setting goals, and measuring success, ensuring alignment with business objectives and customer needs.
• Translating complex technical requirements into actionable plans, providing technical insights and recommendations to development teams.
• Communicating with stakeholders, including business, IT, and development teams, to ensure alignment and clarity on RBCEL APIs requirements and implementation.
• Maintaining and prioritizing the product backlog, ensuring it aligns with the product roadmap and technical feasibility and Enterprise Architecture guidelines/target state vision.
• Identifying and addressing technical debt to maintain the product's long-term technical health.
• Working with cross-functional teams, including development, engineering, and other relevant departments, to ensure successful projects implementation.
• Collaborating with architects to define the technical solution and ensure it meets the product's requirements.
• Manage RBCEL APIs inventory
• Work with tech leads to ensure APIs technical documentation is created for new APIs or updated as per RBCEL governance team standard

What you bring:

• Strong facilitation and organization skills
• Excellent verbal and written communications and collaboration skills, with the ability to work closely with the development team to deliver projects
• Experience with Rogers internal systems such as Maestro, V21, SGI, Digital channels is an asset
• Bachelor’s Degree in Computer Science, Engineering, Information Systems
• Strong technical background and understanding of software development processes
• Experience in product management, backlog management, and user story development
• Strong problem-solving and decision-making skills
• Ability to lead and influence cross-functional teams
• Rest and soap web services understanding
• Experience with microservices design
• Experience with Cloud technology
• Experience working with Agile tools like Jira/Confluence

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.You can choose which days in office work best for you!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 305712

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Technology