Salesforce Product Owner - Remote Canada Position

NTT DATA Services; Toronto; Remote; CAD 90,000 - 130,000; Full time

Job summary

Join a leading global innovator as a Salesforce Product Owner, where you'll leverage your extensive Salesforce experience to shape digital solutions for clients. Collaborate with stakeholders and development teams, lead enterprise projects, and enhance business processes. Your role will be crucial in ensuring effective implementation and delivery of Salesforce services, driving impactful changes for our clientele.

Qualifications

• 6+ years of experience in enterprise software as an analyst or product owner.
• Led 3+ Salesforce implementations.
• Proven ability to translate business strategies into implementation designs.

Responsibilities

• Creating and owning user stories for agile sprints.
• Identifying business process improvements and opportunities for automation.
• Participating in UAT and Go-Live process.

Skills

Salesforce experience

Excellent communication skills

Problem solving

Self-directed

Education

Salesforce Administrator certification

Certified Product Owner

Salesforce Business Analyst

Job description

Req ID:
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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner - Remote Canada position

OurSalesforce Product Ownersare fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Product Managers will provide our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.

Day to Day / Job Function
Working closely with our business stakeholders, product managers, and engineers to comprehend the business processes at a detailed level.
Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions and detailing out the user stories in the agile sprints for the scrum team to work upon.

Attending daily stand-ups, story-pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers.

Identifying business process improvements and opportunities for automation.

Documenting work using flow charts, written descriptions, screenshots, and videos.

Participating in roadmap planning and identifying touch points in multi-cloud implementations.
Applying knowledge, skills, and judgment to make decisions and resolve issues.
Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.

Required Qualifications
6+ Years of experience in enterprise software as an analyst or product owner.

Led at least 3 Salesforce implementations.

Salesforce Understanding & Salesforce experience is required.
Proven capability to understand business strategies and application objectives and translate those requirements into effective implementation designs.

Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.

Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
Experience with delivering product features within the Salesforce ecosystem

Certifications.

Salesforce Administrator certification.

Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:

Encouragement. You are the leader and provide motivation, direction, and support to your team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata

NTT DATA endeavors to make us.nttdataaccessible to any and all users. If you would like to Apply regarding the accessibility of our website or need assistance completing the application process, please Apply at us.nttdata/en/contact-us.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.