Technical Operations Officer

Alstom; Toronto; Sur place; CAD 87 000 - 94 000; Plein temps

Avantages offerts par ce poste

Life insurance

Medical benefits

Pension plan

Award-winning learning

Résumé du poste

Alstom, a global leader in rail transport, is seeking a full-time Technical Operations Officer to work on-site in Etobicoke with coverage across Whitby and Oakville. You will monitor train health using advanced systems and coordinate with Control Supervisors, Outpost Technicians, and Train Operating Crews to keep services on time.

The role emphasizes proactive maintenance, rapid response during disruptions, and clear repair instructions, with a focus on ensuring locomotives, coaches, DMUs, and

Qualifications

• Electrical/mechanical college diploma or certification required or preferred.
• Three years of railway experience required or preferred.
• Proficiency in computer skills and strong communication with teams across multiple functions.

Responsabilités

• Monitor train performance using health monitoring systems and tools.
• Identify potential equipment issues before dispatch and coordinate repairs.
• Provide troubleshooting instructions to crews during service disruptions.
• Collaborate with the Control Supervisor for timely communication with GO Transit Operations.
• Maintain detailed logs and reports on train recovery and incident prevention.
• Stay updated with crew operating instructions and notices.

Connaissances

Proficiency in computer skills

Strong communication skills

Formation

Electrical and mechanical college diploma or certification

Completed apprenticeship

Description du poste

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Technical Operations Officer

Date: 22 Oct 2026

Location: Toronto, ON, CA

Company: Alstom

At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

Join our team as a full-time Technical Operations Officer, working on-site primarily in Etobicoke, with coverage across Whitby and Oakville.

More Than a Job: A Mission

Take on a new challenge and apply your technical expertise in a cutting-edge field. You’ll work alongside collaborative and proactive teammates.

You’ll play a key role in ensuring the seamless operation of train services by monitoring train performance and identifying potential mechanical issues before they affect on-time performance. Day-to-day, you’ll work closely with teams across the business, including Control Supervisors, Outpost Technicians, and Train Operating Crews, to ensure smooth operations and timely communication, and much more.

You’ll specifically take care of monitoring locomotive, coach, DMU, and train service health using advanced health monitoring systems, but also implement recovery plans during service disruptions to minimize delays.

Your Role, Your Impact

• Monitoring train performance using resources like Intellitrain, CDS, Witronix, and Metrolinx Network Operations Control Center
• Identifying potential equipment issues in advance of dispatch and coordinating repairs
• Providing troubleshooting instructions to crews during service disruptions
• Collaborating with the Control Supervisor to ensure timely communication with GO Transit Operations
• Maintaining detailed logs and reports on train recovery and incident prevention
• Staying updated with crew operating instructions and notices

What You Bring

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Electrical and mechanical college diploma or certification
• Completed apprenticeship (an asset)
• Three years of railway experience
• Proficiency in computer skills
• Excellent understanding of locomotives and coach equipment
• Strong communication skills across various mediums (face-to-face, phone, email, or radio)
• Ability to provide clear repair instructions to Train Operating Crews, Outpost Technicians, and Maintenance staff

Alstom, A Great Place to Grow

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our dynamic and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards leadership or advanced technical roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
• Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

This job posting represents an existing vacancy.

Compensation The expected compensation for this role is $87,000 – $94,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Use of Artificial Intelligence in Hiring

We do not use artificial intelligence in the recruiting process for this role

Interview Process & Candidate Communication

Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date

Accessibility & Equal Opportunity

We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process. We’re committed to creating an inclusive workplace for everyone. If you require accommodation during the hiring process, please email us at "[e-mail]” while referring to the job requisition number, job title and location you applied to.