Technical Lead (SuccessFactors Time)

Intello Technologies Inc.; Burnaby, Vancouver, Toronto, Calgary, Edmonton; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Join a leading technology firm as a Technical Professional in SAP SuccessFactors. You'll leverage over a decade of experience to drive solutions that enhance team member experiences. With a strong focus on collaboration and problem-solving, you'll work to ensure data integrity and seamless operations in a dynamic team environment. This role offers a competitive salary, performance bonuses, and opportunities for career growth.

Benefits

Flexible benefits plan

Minimum 3 weeks of vacation

Company matched pension program

Career growth and learning opportunities

Qualifications

• 10+ years of experience with 5+ years in systems delivery focused on time or payroll.
• Strong communicator with proven collaboration skills.
• Ability to manage multiple priorities with high attention to detail.

Responsibilities

• Translate business requests into SAP solutions and ensure compliance with regulations.
• Collaborate with teams for seamless integration of Time and Payroll modules.
• Lead configuration and functional testing for various SAP features.

Skills

Communication

Collaboration

Problem Solving

Attention to detail

Education

University degree or college diploma in Human Resources or Systems

Tools

SAP SuccessFactors

Jira

Excel

Google Suite

Job description

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Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Join our team and what we'll accomplish together

Ready to drive innovation and efficiency to support awesome team member experiences?

The SAP Technology Strategy team is passionate about providing our team members with positive experiences, from the minute they say ‘yes’ to the time when they leave. We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen. This team has deep knowledge and experience and takes great pride in their delivery of services to our customers – the TELUS team.

As a Technical Professional, you will make a difference in the way TELUS employees work. You will leverage your technical acumen, creative problem-solving, collaborating and interpersonal skills to take on a broad array of challenges and deliver operational and customer service excellence. You will be key to maintaining data integrity, functionality and enhancements within our SuccessFactors and SAP foot print.

What you’ll do

Operate as a Trusted Advisor and Technical Expert

• Lead translating business requests into final delivery of solutions by leveraging our agile project to delivery methodology in SAP SuccessFactors (SF)
• Ensuring our SAP SF system (Employee Central Time, EC Payroll modules) are configured and according to federal, provincial legislation, collective agreements, internal polices and best practices
• Support payroll, time, benefits, and organizational management operations in the area of issue and escalation management, that includes reporting, analysis and resolution
• Provide expertise in setup and configuration for core HR, Time and Payroll data replication, ensuring seamless data integration between systems.
• Collaborate with cross-functional teams to integrate Time and Payroll modules with other TELUS team member systems, ensuring seamless data flow and process integration.
• Perform required configuration and functional testing in a variety of instances to support fixes and enhancements (time tracking and time off main focus area)
• Collaborate with key stakeholders to support and deliver various programs for our team members, with a slant towards the team member experience
• Lead or assist in various projects, system changes and audits.

Provide critical business insights and thought leadership

• Build strong relationships across the HR community and represent the SAP P&C System at meetings both internally and externally with vendor partners
• Act as a HRIS subject matter expert and conduct systems analysis including recommendations that drive strategic solutions
• Prioritize the customer experience above all else
• Contribute to a culture of continuous improvement and innovation to drive improved team member experiences
  
  

What you bring

• 10+ years of total experience in progressively challenging roles with 5+ years of systems delivery experience in time or payroll modules
• Experience in SAP SuccessFactors and On-premise ECC system
• Demonstrated solid communicator and collaborator who can build strong relationships
• Able to translate complicated asks into clear, easy to understand and doable actions to meet your customers’ requirements
• Recognized for managing numerous competing priorities and commitments with extremely high attention to details
• Demonstrate strong initiative and ownership in delivering high-quality results.
• University degree or college diploma, with a slant towards Human Resources or Systems; project management

Great-to-have

• SuccessFactors Time and/or Payroll Certification
• Experience and understanding of how Time and costs work in ECC CATS system and in SuccessFactors system
• Working experience with S4/HANA and understanding of SAP’s vision and roadmap for Time management
• Experience working in a remote team environment
• Able to support change management efforts, including drafting communications, FAQ’s and job aids
• Working knowledge of Jira, Excel and Google Suite
• Bilingual in English and French, both written and oral

Salary Range: $100,000-$150,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.