Technical Director II, Player and Quality Insights

Electronic Arts (EA); Vancouver; On-site; CAD 170,000 - 243,000; Full time

Job summary

Electronic Arts seeks a Technical Director II for PQI Technology to shape the strategy powering player and platform insights, quality, and certification at scale. You will lead the adoption of AI, automation, and scalable platforms to accelerate insight-to-impact and improve player experiences across EA’s portfolio.

You will partner with PQI and QVS to align roadmaps, drive governance, and deliver measurable business outcomes through enterprise-wide tech initiatives and cross-functional

Qualifications

• 10+ years of experience in software engineering, platform development, or technical systems.
• Proven track record building and scaling platforms, data systems, or AI-driven solutions.
• Experience leading technology strategy across multiple teams or products.
• Strong expertise in system architecture and cloud platforms.

Responsibilities

• Define and drive PQI technology strategy with a clear roadmap and metrics.
• Elevate engineering practices, quality, and release readiness.
• Lead AI and automation transformation across workflows and validation.
• Act as the connective layer between technology, insights, standards, and operations.
• Enable a scalable operating model with governance and resource planning.

Skills

Strategic leadership

Software engineering

Platform development

AI-driven solutions

Cross-functional leadership

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Technical Director II, PQI Technology

At Electronic Arts, Player & Quality Insights (PQI) is transforming how we deliver quality, insights, and player experiences at scale. Technology is central to this transformation, enabling faster decisions, scalable quality, and new pathways to player and market growth.

As Technical Director II for PQI, you will define and lead the technology strategy that powers our end-to-end player and platform insights, quality, and certification ecosystem. You will drive the adoption of AI, automation, and scalable platforms to accelerate insight to impact, improve player experiences, and unlock efficiency across EA’s portfolio.

You will operate as an enterprise technology leader, partnering across the PQI and Quality, Verification and Standards (QVS) organizations to align strategy, prioritize investments, and deliver measurable business impact.

Core Responsibilities

• Define and Drive PQI Technology Strategy
  Own and execute PQI’s technology vision aligned to the PQI strategic pillars. Create a clear roadmap and success metrics across AI, automation, data, and platforms that accelerate decision-making and scale quality across the portfolio.
• Engineering Practices
  Elevate engineering best practices, product quality, and release readiness to deliver measurable business impact.
• Lead AI and Automation Transformation
  Drive adoption of AI technologies, including LLMs, computer vision, and agentic systems to automate workflows, enhance quality validation, and unlock efficiency at scale.
• Technical Integration & Impact
  Act as the connective layer between technology, insights, standards, and operations. Align roadmaps, integrate systems, and ensure technology investments directly support studio outcomes, player experience, and business impact.
• Enable a Scalable Operating Model
  Partner with Tech Operations and PQI leadership to ensure strong delivery governance, resource planning, and operational cadence. Drive predictable execution and measurable outcomes across all technology initiatives.

Qualifications

• Proven strategic leadership of engineering teams, with a track record of defining and delivering multi-year strategies.
• 10+ years of experience in software engineering, platform development, or technical systems, with significant leadership experience
• Proven track record in building and scaling platforms, data systems, or AI-driven solutions in complex environments
• Experience driving technology strategy and execution across multiple teams or products
• Strong expertise in system architecture, cloud platforms, data systems, and modern engineering practices
• Experience applying AI, automation, or data-driven systems to real-world business problems
• Translate complex technical concepts into clear business impact and strategic direction
• Strong cross-functional leadership across product, analytics, operations, and creative teams

Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$169,500 - $242,600 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.