About the Role
The role supports artists and production teams by removing technical roadblocks and maintaining build and content pipelines, with focused support on EA SPORTS. It sits within EA Experiences, a multi-functional group that builds fandoms and engages fans through culturally relevant content and connected fan journeys. The position involves hands-on technical support across multiple concurrent projects and franchises, including troubleshooting builds, validating assets, and consulting with partner teams.
Key Responsibilities
- Support artists and production teams by removing technical roadblocks that stand in the way of their creative work.
- Load and verify integrated brand content in-engine, confirming placement and functionality within the build.
- Prepare and troubleshoot game builds and custom build configurations.
- Contribute to shot layout as needed to help achieve the final creative vision set by the Creative Director.
- Reverse engineer creative workflows to identify and resolve broken connections in the pipeline.
- Provide hands-on support to artists regarding asset performance, validation, and integration.
- Consult with partner teams (licensing, marketing, capture) to resolve dependency issues.
- Maintain clear, consistent documentation.
- Provide focused support on EA SPORTS.
Required Experience & Qualifications
- Strong problem-solving mentality; approaches new technologies with courage and determination.
- Experience in a digital content creation pipeline.
- Experience within a game engine (Frostbite, Unreal, Unity).
- Comfortable supporting multiple concurrent projects/franchises with shifting priorities.
- 3+ years of relevant experience.
Salary
- Pay offered will be determined based on relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
- If you reside in a different location, a recruiter will advise on the applicable range and benefits.
Benefits & Perks
- In Canada, benefits include vacation (3 weeks per year to start), 10 days per year of sick time, extended health/dental/vision coverage, and basic life insurance.