Technical Business Analyst - Integration Requirements

HR Service Jobs; Sarnia; Hybrid; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Remote or Hybrid options

Flexible scheduling

Professional development

Exposure to enterprise apps

Cross-functional teamwork

Job summary

HR Service Jobs is seeking a detail-oriented Technical Business Analyst – Integration Requirements to support planning, analysis, and implementation of technology integration initiatives. You will bridge business stakeholders, developers, and QA to ensure integration solutions meet objectives and technical needs.

With 2–5 years in BI/IT analysis, you will gather, document, and validate requirements across enterprise apps, databases, and APIs, translating needs into technical specs and data

Qualifications

• 2–5 years in business/technical analysis or systems integration
• Experience gathering and documenting integration requirements
• Knowledge of APIs, web services, middleware, and enterprise interfaces
• Experience with data mapping, data transformation, and reconciliation
• Familiarity with SQL and relational databases for data validation

Responsibilities

• Gather requirements from business users, owners, and technical teams
• Document functional specs, technical requirements, user stories, and acceptance criteria
• Analyse system interactions across applications, cloud platforms, and databases
• Define data mappings, transformation rules, and data formats
• Create process and data flow diagrams to explain integration behaviour
• Facilitate stakeholder workshops and requirement reviews
• Identify gaps, assess impacts, and manage change traceability
• Support testing, UAT, and defect resolution in integration projects
• Define security, privacy, and auditability requirements for integrations
• Maintain backlog items and support agile delivery with clear acceptance criteria

Skills

Business analysis

Systems integration

APIs

SQL basics

Data mapping

Agile/Scrum

Documentation

Education

Bachelor's degree in IT/CS/IS/BA

Tools

Jira

Confluence

Visio

Lucidchart

Excel

Job description

1. Job Summary

HR Service Jobs is seeking a detail-oriented and analytical Technical Business Analyst – Integration Requirements to support the planning, analysis, and implementation of technology integration initiatives. The successful candidate will serve as a bridge between business stakeholders, software developers, system architects, quality assurance teams, and project managers to ensure that integration solutions meet business objectives and technical requirements. In this role, you will be responsible for gathering, documenting, analysing, and validating integration requirements across enterprise applications, databases, APIs, and third-party platforms. You will translate business needs into clear technical specifications, define data flows, identify system dependencies, and support the delivery of reliable, scalable, and secure integration solutions. The ideal candidate combines strong business analysis capabilities with a sound understanding of systems integration, data mapping, APIs, and software development methodologies. You should be comfortable managing multiple stakeholder expectations, identifying gaps in existing processes, resolving requirement ambiguities, and supporting projects throughout the software development lifecycle. This position offers an opportunity to contribute to digital transformation initiatives, improve system interoperability, and help organisations achieve more efficient and connected business operations.

2. Key Responsibilities

• Requirements Gathering: Collaborate with business users, product owners, technical teams, and external stakeholders to identify integration needs, business objectives, system limitations, and expected outcomes.
• Technical Requirements Documentation: Develop comprehensive business requirements documents, functional specifications, technical requirement documents, user stories, acceptance criteria, and integration requirement specifications.
• Systems Integration Analysis: Analyse interactions between enterprise applications, cloud platforms, legacy systems, databases, and third‑party services to identify integration opportunities and dependencies.
• API Requirements Analysis: Work with REST APIs, SOAP services, webhooks, and other integration interfaces to understand data exchange requirements, authentication methods, request and response structures, and error‑handling expectations.
• Data Mapping and Transformation: Define source‑to‑target data mappings, transformation rules, validation requirements, data formats, field‑level dependencies, and data reconciliation procedures.
• Process Modelling: Create process flows, sequence diagrams, data flow diagrams, system context diagrams, and other visual documentation to communicate integration behaviour and business processes.
• Stakeholder Communication: Facilitate workshops, interviews, requirement review sessions, and technical discussions to ensure that business and technical teams share a consistent understanding of integration objectives.
• Gap and Impact Analysis: Evaluate existing systems and business processes to identify functional gaps, integration risks, performance limitations, and potential impacts of proposed changes.
• Integration Solution Support: Work with solution architects and developers to clarify requirements, evaluate implementation options, and ensure that proposed solutions align with business needs and architectural standards.
• User Stories and Backlog Management: Break complex integration requirements into manageable user stories, prioritise requirements, and support backlog refinement in Agile delivery environments.
• Testing and Validation: Collaborate with quality assurance teams to define integration test scenarios, test data requirements, expected results, and acceptance criteria. Support system integration testing, user acceptance testing, and defect resolution.
• Issue Resolution: Investigate requirement‑related issues, data inconsistencies, interface failures, and integration defects by coordinating with relevant technical teams.
• Security and Compliance: Document integration‑related security, privacy, access control, auditability, and data retention requirements in accordance with applicable organisational policies and regulations.
• Change Management: Assess the impact of requirement changes, maintain traceability, update documentation, and communicate approved changes to relevant stakeholders.
• Project Coordination: Support project managers with requirement tracking, dependency management, milestone planning, risk identification, and delivery status reporting.
• Continuous Improvement: Identify opportunities to simplify integration processes, reduce manual data handling, improve data quality, and enhance system reliability.

3. Required Skills and Qualifications

• Bachelors degree in Information Technology, Computer Science, Information Systems, Business Analysis, Software Engineering, or a related discipline.
• Strong knowledge of business analysis principles, requirements engineering, and systems integration concepts.
• Ability to gather, analyse, document, and validate complex business and technical requirements.
• Understanding of APIs, web services, middleware, application interfaces, and enterprise system connectivity.
• Familiarity with REST APIs, SOAP, JSON, XML, HTTP methods, and common integration patterns.
• Experience preparing business requirements documents, functional specifications, user stories, acceptance criteria, and process documentation.
• Knowledge of data mapping, data transformation, data validation, and source‑to‑target reconciliation.
• Familiarity with SQL and relational databases for basic data analysis, validation, and troubleshooting.
• Understanding of software development lifecycle processes, including requirements analysis, design, development, testing, deployment, and maintenance.
• Knowledge of Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Experience using tools such as Jira, Confluence, Microsoft Visio, Lucidchart, Microsoft Excel, or comparable documentation and workflow platforms.
• Strong analytical, critical‑thinking, problem‑solving, and decision‑making abilities.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non‑technical audiences.
• Strong attention to detail and the ability to manage multiple requirements, priorities, and deadlines.
• Ability to work collaboratively with cross‑functional and geographically distributed teams.

4. Experience

Candidates should ideally have 2–5 years of experience in business analysis, technical business analysis, systems analysis, integration projects, or a related technology‑focused role.

Relevant experience may include:

• Gathering and documenting requirements for application integrations, data exchanges, and enterprise system enhancements.
• Working with developers, architects, QA engineers, product owners, and business stakeholders to deliver technology solutions.
• Analysing API specifications, interface requirements, data mapping documents, and system dependencies.
• Supporting integration testing, user acceptance testing, defect triage, and implementation activities.
• Using SQL, API testing tools, or data analysis techniques to investigate integration‑related issues.
• Managing requirements traceability and maintaining accurate technical documentation throughout project delivery.
• Participating in Agile ceremonies, requirement workshops, solution reviews, and project planning sessions.
• Candidates with experience in enterprise resource planning (ERP), customer relationship management (CRM), human resources information systems (HRIS), financial platforms, cloud services, or third‑party application integrations will be advantageous.
• Equivalent practical experience and demonstrable analytical capabilities may also be considered where formal qualifications or industry experience differ.

5. Working Hours

• Employment Type: Full‑time, subject to the agreed employment contract.
• Typical Schedule: Approximately 40 hours per week, depending on the organisations policies and project requirements.
• Work Arrangement: Remote, hybrid, or office‑based, depending on the specific position and business needs.
• Time Zone Flexibility: Some flexibility may be required to coordinate with international stakeholders, development teams, and external technology partners.
• Meeting Requirements: Participation in project meetings, requirement workshops, sprint planning sessions, technical reviews, and stakeholder discussions.
• Deadline Management: The role may occasionally require schedule adjustments around critical releases, integration testing, or production deployment activities.
• Specific working hours, time‑off policies, and employment arrangements will be confirmed during the recruitment process.

6. Knowledge, Skills, and Abilities

Technical Knowledge

Understanding of application integration architectures, middleware concepts, APIs, web services, and data exchange mechanisms.

Knowledge of structured data formats, including JSON, XML, CSV, and relational data models.

Ability to interpret API documentation, interface specifications, data dictionaries, and technical design documents.

Familiarity with authentication and authorisation concepts, including API keys, OAuth 2.0, and role‑based access controls.

Awareness of synchronous and asynchronous integration patterns, event‑driven architectures, message queues, and batch processing.

Understanding of data quality, error handling, logging, monitoring, and integration performance considerations.

Basic knowledge of cloud platforms and enterprise applications is beneficial.

Business Analysis Skills

Ability to convert broad business objectives into measurable, clearly defined, and testable requirements.

Competence in functional decomposition, process analysis, requirement prioritisation, and impact assessment.

Ability to identify missing requirements, conflicting stakeholder expectations, assumptions, and dependencies.

Skill in developing process diagrams, use cases, user stories, acceptance criteria, and requirement traceability matrices.

Ability to maintain a clear connection between business objectives, technical requirements, testing activities, and final deliverables.

Communication and Collaboration

Strong facilitation skills for stakeholder interviews, requirement workshops, and cross‑functional discussions.

Ability to communicate complex integration concepts in clear, practical language.

Confidence in presenting findings, explaining trade‑offs, and documenting decisions.

Professional approach to stakeholder management, conflict resolution, and expectation setting.

Personal Effectiveness

A structured and methodical approach to problem‑solving.

High standards of accuracy, documentation quality, and professional accountability.

Ability to work independently while contributing effectively to a collaborative team.

Adaptability when project priorities, business requirements, or technical constraints change.

Commitment to continuous learning and keeping up with evolving integration technologies and industry practices.

7. Benefits

HR Service Jobs aims to provide a professional working environment that supports employee development, collaboration, and sustainable performance. Benefits and employment conditions will depend on the applicable contract and company policy.

• Competitive salary based on experience, skills, location, and role responsibilities.
• Remote or hybrid working options where available.
• Flexible scheduling arrangements subject to project and stakeholder requirements.
• Opportunities to work on business‑critical integration and digital transformation initiatives.
• Professional development through relevant training, technical workshops, and business analysis learning opportunities.
• Exposure to enterprise applications, APIs, cloud technologies, and cross‑platform integration projects.
• Opportunities to collaborate with experienced business analysts, developers, architects, project managers, and QA professionals.
• Performance feedback and career development discussions.
• Paid leave and applicable statutory benefits in accordance with the employment contract and local regulations.
• Potential opportunities for internal mobility and progression into senior or specialist roles.

All benefits are subject to confirmation by the hiring organisation and should not be considered guaranteed unless expressly included in the employment offer.

8. Why Join HR Service Jobs?

Joining HR Service Jobs as a Technical Business Analyst – Integration Requirements offers the opportunity to contribute to technology initiatives that connect systems, streamline business processes, and improve the flow of information across organisations.

You will work at the intersection of business and technology, helping teams understand complex integration challenges and turn them into practical, well‑documented solutions. Your work will support better system interoperability, improved data consistency, reduced manual effort, and more effective digital operations.

This role is suitable for professionals who enjoy analytical problem‑solving, stakeholder engagement, technical documentation, and collaborative project delivery. It provides an opportunity to strengthen your expertise in integration analysis while developing transferable skills across enterprise technology environments.

• Senior Technical Business Analyst
• Integration Business Analyst
• IT Business Analyst
• Systems Analyst
• Integration Solutions Consultant
• Business Systems Consultant
• Product Owner – Integration Platforms
• Business Analysis Lead
• Solution Architecture or Integration Architecture pathways, subject to further technical development and experience

If you are motivated by solving business problems through technology, improving communication between business and engineering teams, and delivering well‑defined integration requirements, this role offers a meaningful opportunity to contribute to successful technology projects.