Technical Assistant

Brunet; Boischatel; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local pharmacy in Boischatel is seeking a Pharmacy Technical Assistant. This role involves assisting the pharmacist with prescriptions, managing patient files, and providing excellent customer service. The ideal candidate should have strong communication skills, a background in mathematics, and experience in a pharmacy environment. Familiarity with both French and English is essential. Join a dedicated team that values customer care.

Qualifications

• 1 to 2 years of experience in a pharmacy setting.
• Ability to communicate effectively with customers.
• Basic knowledge of pharmacy operations and systems.

Responsibilities

• Greet customers and manage patient files.
• Fulfill prescriptions and offer customer service.
• Maintain cleanliness and stock in the pharmacy.

Skills

Aptitude for mathematical calculations

Highly-developed sense of customer service

Communication skills

Attention to thoroughness and detail

Autonomous

Team player

Good knowledge of both French and English

Excellent computer skills

Education

Pharmacy technical assistant diploma

Tools

Word

Excel

RxPro

Job description

Overview

The pharmacy technical assistant assists the pharmacist in the fulfilment of prescriptions, the keeping of patient files and the execution of technical duties related to the preparation and dispensing of medications. The technical assistant also participates in inventory management and other delegated tasks.

Responsibilities

• Greet customers, carry out collection of data, create / update the patient’s file
• Fulfill and package the prescriptions
• Offer customer service that is professional, empathetic and enthusiastic
• Respond to phone calls
• Help detect potential problems of non-compliance and know to refer patients to the pharmacist, when required
• See to the cleanliness and hygiene of the laboratory as well as the placement of merchandise
• Maintain the stock of the pharmacy using the inventory control systems
• Arrange transfers from third party payers (if applicable)
• Perform the duties of pharmacy cashier, if needed
• Monitor the expiry dates of medications

Requisite skills and knowledge

• Aptitude for mathematical calculations
• Highly-developed sense of customer service
• Communication skills, listening and empathy
• Attention to thoroughness and detail
• Autonomous
• Team player
• Good knowledge of both French and English
• Pharmacy technical assistant diploma is an asset
• Excellent computer skills : Word, Excel, RxPro

The position is offered by the pharmacy owner(s).

Education

Education : None

Experience

Experience : 1 to 2 years experience

Language

French Language : Some knowledge

English Language : No knowledge

Other

Other : Rx-Pro

About Brunet

Established in 1855, Brunet’s engagement is to provide Quebecers with personalized advice and services related to their health. Brunet, which network represents around 180 franchised stores in Quebec, continues its development by continuously improving its products and services.

Work within the Brunet network

The Brunet network offers you the chance to grow in a stimulating environment, surrounded by professionals who are passionate about their work. Do you want to work on a day-to-day basis with customers? To advise and guide them? Join a humane, dedicated team in one of our store that is always ready to offer the best to every one of its customers.

Brunet is dedicated to the promotion of a diversified work environment. We will consider all qualified candidates.

We thank all applicants for their interest. However, only selected candidates will be contacted.