Technical Analyst

CIBC; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

CIBC’s Client Operations Technology seeks a Consultant Technical Analyst to lead complex projects that design strategic solutions aligned with the enterprise architecture roadmap. You will support end-to-end implementation and act as a SME in both business and technology, collaborating with a diverse team to create flexible, innovative solutions for best-in-class client experiences.

Details on your work arrangement (on-site and remote) will be discussed at interview time.

Qualifications

• Must have 3+ years in a BSC role leading projects and designing solutions.
• Experience translating business requirements into detailed functional specs.
• Knowledge of change management and producing change documents.
• Ability to research system states and propose technology options.

Responsibilities

• Lead complex projects to design strategic solutions aligned to enterprise architecture roadmap.
• Support end-to-end project implementation and act as SME in business and technology.
• Ideate with diverse teams to set up flexible, innovative client-focused solutions.
• Collaborate with business, technology, QA and vendors to ensure quality delivery.

Skills

Strong communicator

Facilitator

Team collaboration

Technical lead experience

Education

Bachelor's degree or diploma in Computer Science, Business, or related fields

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Client Operations Technology. As the Consultant Technical Analyst, you’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise architecture roadmap. You’ll support end-to-end project implementation and act as a subject matter expert in both business and technology. You’ll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Strong communicator who excels at understanding, interpreting and delivering messages through verbal discussions and in writing

• Talented facilitator skilled in the art of negotiation and influencing

• Team member who can collaborate with diverse groups including business, technology, QA and vendor

• Experience as a technical lead is desirable

Who you are

• You can demostrate at least 3 years in a BSC role leading projects and designing solutions. Familiar with change management and experience in completing change documents. Assist in resolving production issues reported by our business and technology partners. Translate business requirements into detailed functional specifications and also taking into account non functional requirements. Research and analyze current system state and arrive at technology solutions and options. Document through various stages of the software development life cycle to adhere to our enterprise delivery framework standards. Scope and estimate project efforts while identifying risks and recommending mitigation efforts. Work closely with various stakeholders to ensure quality solutions are implemented meeting needs and expectations of our business partners. Manage relationship and work with vendors to support business case development It’s an asset if you have experience with Application and/or Architecture Development.

• You can You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You have a degree/diploma in Computer Science, Business, or related fields.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You’re inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Business Requirements, Business Systems, Collaboration, Design, Facilitation, Investigating, Lead Work, Product Testing, Solutions Design, Systems Documentation, Team Mentoring, Technical Knowledge